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HP Pavilion g7 Notebook PC
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements a
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice ENWW
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Finding your hardware and software information ......................................................................... 5 Locating hardware ...................................................................................
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Computer feet ......................................................................................................... 32 Battery ................................................................................................................... 33 Service door ........................................................................................................... 34 Optical drive .......................................................................................................... 35 Ha
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Restore and recovery .............................................................................................................. 87 Using Windows Refresh for quick and easy recovery ................................................... 88 Remove everything and reinstall Windows ................................................................. 88 Recovering using HP Recovery Manager .................................................................... 89 What you need to know ....................
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viii ENWW
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1 Product description Category Description Product Name HP Pavilion g7 Notebook PC Processors AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core, 35W) AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core, 35W) AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual core, 35W) AMD A4-4300M processor (3.0 GHz/2.5 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual core, 35W) Chipset AMD A70M FCH Graphics Internal Graphic
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Category Description Supports dual-channel memory Supports up to 8 GB of system RAM DDR3-1600 MHz, PC3-12800 Supports the following configurations: ● 8192 MB total system memory (4096 MB × 2), no support for 32 bit operating systems ● 6144 MB total system memory (4096 MB × 1 + 2048 MB × 1), no support for 32 bit operating systems ● 4096 MB total system memory (4096 MB × 1 or 2048 MB × 2) ● 2048 MB total system memory (2048 MB × 1) Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (
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Category Description Supports Microsoft® Premium requirements HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second Ethernet Integrated 10/100 network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display Customer-accessible Support for the following WLAN formats: ● Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter ● Ralink RT3290LE 802.1
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Category Description Power requirements AC adapter: ● 90 W RC V HP Smart AC adapter with PFC and localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with switchable discrete memory only) ● 65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with UMA memory only) Support for the f
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2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer. Locating software ▲ To find out what software is included on your computer, from the Start screen, right-click using the mouse to displ
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Item Component Description (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, from the Start screen type c, and then select CyberLink YouCam. (4) Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environ
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Top Buttons and speakers Component Description ● (1) Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Windows shutdown procedures are ineffective, press
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows 8 logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows 8 applications key Displays the App bar. (6) num lock key Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric functio
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Lights Component Description ● (1) Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light White: Caps lock is on, which switches the keys to all capital letters. ● (3) Mute light Amber: Computer sound is off. ● Off:
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TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. ● (2) TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. The TouchPad also supports edge-swipe gestures. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. 10 Chapter 2 External component iden
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Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) HDMI port Connects an optional video or audio device, such as a high- definition television, or any compatible digital or audio device. (4) RJ-45 (networ
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Component Description (7) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. (8) Digital Media Slot Supports the following digi
