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HP EliteBook 2570p Notebook PC
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 7 Display ................................................................................................................................... 7 Buttons and fingerprint reader (select models only) ..............................
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Grounding guidelines .............................................................................................. 38 Electrostatic discharge damage .................................................................. 38 Packaging and transporting guidelines ........................................ 40 Component replacement procedures ........................................................................................ 42 Service tag .............................................................
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6 Specifications ............................................................................................................... 104 Computer specifications ........................................................................................................ 104 12.5-inch SGA display specifications ..................................................................................... 105 Hard drive specifications ................................................................................
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viii
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1 Product description Category Description Product Name HP EliteBook 2570p Notebook PC Processors ● Intel® Dual Core® i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600- MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz;
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Category Description Hard drive Support for 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Support for the following hard drives: ● 750-GB, 7200-rpm, 9.5-mm ● 500-GB, 7200-rpm, 7.0-mm self-encrypting drive (SED) ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200-rpm, 7.0-mm Solid-state drive Solid-state drive (SSD) mounts in the same bracket as the hard drive Customer-accessible Serial ATA type II and I
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Category Description Wireless Integrated wireless personal area network (WPAN) option by way of Bluetooth 4.0 enhanced data rate (EDR) module Support for no WPAN option Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter ● Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter ● Intel Centrino Advanced-N 6205 WLAN module Support for no WL
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Category Description ● Ports Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● Battery connector ● DisplayPort 1.1 ● Docking connector ● eSATA/USB 3.0 combo port ● HP Smart AC adapter ● RJ-45 (Ethernet) ● RJ-11 (modem) ● USB 3.0 port ● USB 2.0 charging port ● VGA (Dsub 15-pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video Keyboard/pointing Chiclet-style keyboard with numeric
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Category Description Security Support for security cable lock Support for fingerprint reader and no fingerprint reader option Support for Trusted Platform Module (TPM) 1.2 (Infineon, soldered down) and TPM Enhanced Drive Lock (not supported in Asia and the People's Republic of China) Integrated Smart Card reader (active) Full volume encryption Preboot authentication (password, Smart Card) Operating system Preinstalled: ● Windows® 7 Home Premium 64- and 32-bit with Microsoft Basics ● Windows 7 Pr
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Category Description Certified: ● Microsoft WHQL ● SuSE Linux Enterprise 64-bit Service Pack 2 Web-only support: ● Windows XP Pro 32-bit ● Windows 7 Enterprise 64- and 32-bit ● Windows 7 Ultimate 64- and 32-bit Serviceability End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module 6 Chapter 1 Product description
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2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs (select models only). (2) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs (select models only). (3) Internal microphones (2) Record sound. (4) Webcam light (select models only) On: The webcam is in use. Display 7
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Item Component Description (5) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > Communication and Chat > HP Webcam. (6) Keyboard light Provides light for the keyboard. (7) Keyboard light button and ambient Turns on the keyboard light and automatically adjusts the light sensor display brightness based on the lighting conditions in your environment. *The antennas are not visible from the outside of the computer. For optimal
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Buttons and fingerprint reader (select models only) Item Component Description ● (1) Power button When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the power button briefly to exit Sleep. ● When the computer is in Hibernation, press the power button briefly to exit Hibernation. CAUTION: Pressing and holding the power button for emergency shutdown w
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Item Component Description (3) Web browser button Opens the default Web browser. (4) Volume mute button Mutes and restores speaker sound. (5) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon. Keys NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when
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Lights Item Component Description ● (1) Power light White: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Num lock light White: Num lock is on. ● (3) Wireless light White: An integrated wireless device, such as a WLAN device, a WWAN device, and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. (4) Web browser light ● On: The computer is on. ● Off: The computer is off or in Hibernation. ● (5) Mute light Whit
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TouchPad Item Component Description (1) Pointing stick Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on or off. (4) TouchPad zone Moves the pointer and selects or activates items on the screen. (5) Left TouchPad button Functions like the left button on an external mouse. (6) Right pointing stick button Functions like the right button on an external m
