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Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u
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Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples he
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Technology Codes HP does not change the name of a product every time the product’s technology changes. While this helps ensure continuing market momentum for HP products, it complicates technology deployment and support processes. To help solve this problem, HP has added a technology code to the serial number of each of its products. Since the BIOS must be matched to the notebook’s hardware, the same code is used for the BIOS and the hardware. This manual refers to technology code differen
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Contents Technology Codes...........................................................................................................................iii Product Information ......................................................................................................... 7 Notebook Features ........................................................................................................................... 7 Operating the Notebook .................................................
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Figures Figure 1. Front View............................................................................................................................... 7 Figure 2. Back View ............................................................................................................................... 8 Figure 3. Bottom View............................................................................................................................ 8 Figure 4. Main Status Lights............
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Product Information This section introduces the notebook and its components, and briefly describes its basic operation. Notebook Features 75-watt AC Adapter Caution Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty. The pre-installed electronic online manual on your notebook may refer to the use of a 60-watt AC adapter designed for an earlier released product. A 60-watt AC a
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Figure 2. Back View 11. Kensington lock slot (security connector). 16. Parallel port (colored burgundy). 12. AC adapter jack. 17. Modem port. 13. IEEE 1394 connector (selected models). 18. LAN port and indicators (selected models). 14. USB ports (2). 19. External microphone jack (colored pink) and headphone jack (colored lime green). 15. External monitor (VGA) port (colored blue). 20. PC Card slot and eject button. Figure 3. Bottom View 21. Battery. 24. RAM expansion cover
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Figure 4. Main Status Lights 1. Power mode (left status light). • Steady blue: the notebook is on (even if the display is off). • Flashing blue: the notebook is on standby. • Off: the notebook is off or in hibernation. 2. Hard drive activity (center status light). • Blue: the notebook is accessing the hard drive. 3. Battery charge (right status light). • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and the battery is chargi
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Operating the Notebook Note This manual describes the notebook in its original factory configuration, with all settings at their default values. Turning the Notebook On and Off Power mode To enter this mode To turn on again On Press the power button. Power mode status light is blue. Standby Click Start, Turn Off Computer, Press the power button Saves significant power. Stand By. to quickly resume your Turns off the display and other components. –or– session. Maintains the curre
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Resetting the Notebook If Windows or the notebook stops responding, and you cannot turn the notebook off, try the following in the order listed. Press the power button to restart. • If possible, restart or turn off the notebook from within Windows: click Start, Turn Off Computer, Restart (or Turn Off). • Press Ctrl+Alt+Del, then click Shut Down, Restart (or Turn Off). • Press and hold the power button for about four seconds. • If the notebook still does not turn off, use a straightened p
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Hardware Specifications The specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Technology Code JB Physical Attributes 14.1 in models: 320 x 265 x 34 mm; 6.2 lbs (2.8 kg) minimum. 15.0 in models: 330 x 269 x 35 mm; 6.6 lbs (3.0 kg) minimum. CPU AMD Athlon, up to 1.5 GHz. Chip Set Stepping A3 + VT8231. RAM 133-MHz SDRAM (PC133). Maximum memory upgrade to 1 GB by two 512-MB SODIMM (144-pin/3.3 V) modules
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Troubleshooting and Diagnostics This section contains solutions to several types of problems you may encounter when using the notebook. Try the solutions one at a time, in the order in which they are presented. You can also find technical tips and software updates for the notebook at the HP Business Support Web site (www.hp.com/go/bizsupport). Audio Problems If no sound is audible • Press Fn+Page Up several times. • Click the speaker icon in the taskbar (if present), and make sure Mute i
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CD and DVD Problems If you can’t boot from a CD in the DVD/CD-RW drive • Make sure the CD is bootable, such as the Recovery CDs. • Make sure the DVD/CD-RW drive is selected as the boot device—see “Changing the Boot Device” on page 11. • Restart the notebook. • Test the DVD/CD-RW drive with the e-DiagTools diagnostics—see “Using the e-DiagTools Diagnostic Tests” on page 29. If a CD or DVD plays erratically • Dirt or smudges can cause a disk to skip. Clean the disk with a soft cloth. If t
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If a DVD movie doesn’t fill the screen • Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disk over and play the other side. If a DVD doesn’t play with two displays • If both displays are active, press Fn+F5 to switch to one display. You cannot switch displays once the DVD player is started. • If you’re using both displays, the DVD image will
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If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP
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If the hard drive’s reported capacity is less than its actual size • The hard disk drive is preconfigured to allocate some space to diagnostic software, which is used for support and service of your notebook. This part of the hard drive is unavailable for other uses, and so is not included in the capacity of the hard drive as reported by Windows (My Computer, Properties). Heat Problems Keep in mind that your notebook normally gets warm during routine operation. Charging the battery and ru
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If a special feature on a USB mouse doesn’t work • Make sure you installed any drivers included with the mouse. • Restart the notebook, so that it will detect the mouse. LAN Problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a d
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Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • Use the memory troubleshooter in Windows Help and Support. • If you are having memory problems while running MS-DOS programs, use the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested me
