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Aspire 6930/6930G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on Aspire 6930/6930G Series service guide. Date Chapter Updates II
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Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES w
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Removing the Upper Base . . . . . . . . . . . . . .
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Table of Contents HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Intermittent Problems . . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™ 2 Duo processor • Mobile Intel® PM45/GM45 Express Chipset* • Intel® Wireless WiFi Link 5100/5300* • Intel® Pentium® dual-core processor* • Mobile Intel® PM45/GM45 Express Chipset* System Memory • Dual-Channel SDRAM support • U
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Storage subsystem • 2.5" hard disk drive • Intel® Turbo Memory supported* • Optical drive options: • Blu-ray Disc™ /DVD-Super Multi double-layer drive* • DVD-Super Multi double-layer drive* • 5-in-1 card reader Audio • Dolby®-epitomized surround sound system with two built-in stereo speakers and one subwoofer* supporting low-frequency effects • True5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer Pure
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Power subsystem • ACPI 3.0 • 71 W 4800 mAh* • 48.8 W 4400 mAh* • 3-pin 90 W AC adapter* • 3-pin 65 W AC adapter* • ENERGY STAR® 4.0 Special keys and controls • 105/106-key keyboard • Touchpad pointing device I/O interface • Acer EasyPort IV connector* • ExpressCard™/54 slot • Acer Bio-Protection fingerprint reader* • 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • 3 USB 2.0 ports • USB 2.0 / eSATA port * NOTE: If you plug an eSATA device you will have three USB ports available in the mean time. • HDM
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System Block Diagram DDR PWR CHARGER TPS5116 ISL6251 THERMAL 3/5V SYS PWR X'TAL PROTECTION ISL6237 14.318MHz Penryn 479 Fan Driver Thermal Sensor 2.5V/ 1.5V PWR CPU CORE PWR CLOCK GENERATOR DISCHARGER ISL6262A ICS: ICS9LPRS365BGLFT SELGO: SLG8SP512K05 POWER TREE +1.05V RT8202 FSB 667/800/1067 Mhz EXT_LVDS MXM (n-Vidia) CRT NB9M-GS EXT_CRT PCIE SWITCH EXT_DVI VRAM 512MB LVDS DDRII NB CIRCUIT Dual Channel DDR2 Cantiga LVDS INT_LVDS 667/800 MHz RGB INT_CRT HDMI HDMI switch (PS8122) DOCKING/DVI X4
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Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication (only for webcam certain models). 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button Turns the computer on and off. 5 Status indicators Light-Emitting Diodes (LEDs)
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No. Icon Item Description 6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when you use the computer. 8 Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 9 Touchpad Touch-sensitive pointing device which functions like a computer mous
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Left View No. Icon Item Description 1 DC in jack Connects to an AC adapter 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 3 Acer EasyPort IV Connects to Acer EasyPort IV (only for certain connector models). 4 External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). 5 HDMI port Supports high definition digital video HDMI connections (only for certain models). 6 USB 2.0 / Connects to USB 2.0 or eSATA devices (only e SATA port
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Right View No. Icon Item Description 1 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject Ejects the optical disk from the drive. button 5 Emergency eject Ejects the optical drive tray when the computer is hole turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when t
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Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Battery lock Locks the battery in position. 4 Hard disk bay-Main Houses the computer's hard disk (secured with screws). 5 Hard disk bay- Houses the computer's hard disk (secured with Secondary screws) (only for certain models). 6 Memory Houses the computer's main memory. compartment 7 Ventilation slots Enable the computer to stay cool, even after
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Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. WLAN Indicates the status of wireless LAN communication. Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up