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TravelMate 4740/4740G/4740Z/4740ZG Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 4740/4740G/4740Z/4740ZG Series service guide. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Your Acer Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Heatsink Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the LCD Bezel . . . . . . . . . . . . . . . .
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Table of Contents Appendix B Test Compatible Components 147 Hardware Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Appendix C Online Support Information 151 Index 153 IX
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Table of Contents X
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Chapter 1 System Introduction Features Below is a brief summary of the TravelMate 4740/4740G/4740Z/4740ZG Series computer’s many features. TravelMate 4740/4740Z Operating System Travelmate 4740 Travelmate 4740Z • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Basic 64-bit Platform Travelmate 4740 Travelmate 4740Z • Intel® Core i5-430M/i5-520M/i5-540M process
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Graphics Travelmate 4740 Travelmate 4740Z • Intel® HD Graphics with 128 MB of dedicated system • Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10 memory, supporting Microsoft® DirectX® 10 • Dual independent display support • Dual independent display support • 16.7 million colors • 16.7 million colors • External resolution / refresh rates: • External resolution / refresh rates: • VGA port up to 2560 x 1600: 60 Hz • VGA port up to 2560 x 1600: 60 Hz • H
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Communication Travelmate 4740 Travelmate 4740Z • Acer Video Conference, featuring: • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 • Acer Crystal Eye webcam with 1280 x 1024 resolution resolution • Acer Video Conference Manager software, • Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) featuring Video Quality Enhancement (VQE) technology, supporting 640 x 480 resolution online technology, supporting 640 x 480 resolution online
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Special keys and controls Travelmate 4740 Travelmate 4740Z • 88-/89-/93-key keyboard with inverted "T" cursor layout • 88-/89-/93-key keyboard with inverted "T" cursor layout • 10 function keys, four cursor keys, two Windows® • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, keys, hotkey controls, embedded numeric keypad, international language support, independent US dollar international language support, independent US dollar and Euro symbol
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• Acer Updater • eBay® shortcut 20091 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) • Netflix shortcut1 (US only) Optional Items Travelmate 4740 Travelmate 4740Z • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 6-cell Li-ion battery pack • 3-pin 65 W AC adapter • 3-pin 65 W AC adapter Warranty Travelmate 4740 Travelmate 4740Z One-year International Travelers Warranty (ITW) One-year International Trave
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TravelMate 4740G/4740ZG Operating System Travelmate 4740G Travelmate 4740ZG • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Basic 64-bit Platform Travelmate 4740G Travelmate 4740ZG • Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB • Intel® Pentium® processor P6000 (3 MB L3 cache, L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 1.86 GHz, DDR3 1066 M
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• Dual independent display support • Dual independent display support • 16.7 million colors • 16.7 million colors • External resolution / refresh rates: • External resolution / refresh rates: • VGA port up to 2048 x 1536: 85 Hz • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • WMV9 (VC-1) and H.264 (AVC) decoding • HDMI™ (High-Definition Multimedia In
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Communication Travelmate 4740G Travelmate 4740ZG • Acer Video Conference, featuring: • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 • Acer Crystal Eye webcam with 1280 x 1024 resolution resolution • Acer Video Conference Manager software, • Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) featuring Video Quality Enhancement (VQE) technology, supporting 640 x 480 resolution online technology, supporting 640 x 480 resolution onlin
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Special keys and controls Travelmate 4740G Travelmate 4740ZG • 88-/89-/93-key keyboard with inverted "T" cursor layout • 88-/89-/93-key keyboard with inverted "T" cursor layout • 10 function keys, four cursor keys, two Windows® • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, keys, hotkey controls, embedded numeric keypad, international language support, independent US dollar international language support, independent US dollar and Euro symbo
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• Acer Registration • Acer Registration • Acer Updater • Acer Updater • eBay® shortcut 2009 (Canada, France, Germany, Italy, • eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Mexico, Spain, UK, US only) • Netflix shortcut1 (US only) • Netflix shortcut1 (US only) Optional Items Travelmate 4740G Travelmate 4740ZG • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 6-cell Li-ion battery pa
