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Acer Aspire 4252/4552/4552G
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guides. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the CPU . . . . . . . . . . . . . . . . . . .
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Table of Contents Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Jumper and Connector Locations 131 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating system • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit CPU and chipset Aspire 4552 and 4552G ™ • AMD Phenom II quad-core mobile processor N950 (2 MB L2 cache, 2.10 GHz, DDR3 1333 MHz, 35 W) ™ • AMD Phenom II triple-core mobile processor N850 (1.5 MB L2 cache, 2.20 GHz, DDR3 1333 MHz,
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Graphics Aspire 4252 and 2552 • ATI Radeon™ HD 4250 Graphics with 256 MB of dedicated system memory, supporting Unified Video Decoder 2 (UVD2), OpenGL® 2.0, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.1, Microsoft® DirectX® 10.1 Aspire 4552G ™ ™ • ATI Mobility Radeon HD 5470 with up to 3579 MB of HyperMemory (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder ® (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Mo
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Wireless and networking •WLAN: • Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ ™ • Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™802.11b/g/n Wi-Fi CERTIFIED • Supporting Acer SignalUp™ wireless technology •WPAN: • Bluetooth® 3.0+HS • Bluetooth® 2.1+EDR • LAN: Gigabit Ethernet, Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and weight • Dimensions • 341 (W) x 264.5 (D) x 26.7/33.5 (H) mm (13.43 x 10.41 x 1.05/1.32 inches) • Weight • 2
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Input and control • Keyboard • 86-/87-/91-key Acer FineTip keyboard with international language support • Touchpad • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip • Media keys • Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down I/O interface • 2-in-1 card reader (SD™, MMC) • Three USB 2.0 ports • HDMI™ port with HDCP support • External display (VGA) port • Headphone/speaker/line-out jack • Microphone-in jack • Ethern
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• Acer Crystal Eye ® ™ •Microsoft Silverlight ™ • Skype ™ ™ • Windows Live Essentials — Wave 3.2 (Mail, Photo Gallery, Live Messenger, Movie Maker, Writer) • Web links and utilities • Acer Accessory Store • Acer Identity Card • Acer Registration • Acer Updater ® •eBay shortcut 2009 • Netflix shortcut Optional Items • 1/2/4 GB DDR3 soDIMM module • 6-cell Li-ion battery pack • 3-pin 90 W AC adapter Warranty • One-year International Travelers Warranty (ITW) Environment • Temperature: • Operating:
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System Block Diagram CPU THERMAL PWM FAN SCH. CPU (PROCHOT) DDR3 channel A AMD Champlain DDR3- SODIMM1 SENSOR E.C. (CPUFAN#) S1G4 Processor (Reserve Only) 25MHz 32.768KHz 35mm X 35mm DDR3 channel B DDR3- SODIMM2 638P (PGA) 35W CPU_CLK CLK_PCI_775 From SB NBGFX_CLK CLK GEN NBGPP_CLK SB820M PCLK_DEBUG CPU SideBand TemperatureSense I2C SBLINK_CLK HT3 1.8GHz EXT HDMI ATI HDMI PCI-Express 16X Park XT EXT CRT PCI-Expresss 128-bit M2 Pkg CRT NORTH BRIDGE 29mm X 29mm EXT LVDS P0 P2 LVDS
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Your Acer Notebook tour Top View 1 2 10 3 4 9 5 6 7 8 # Icon Item Description 1 Acer Crystal Eye Web camera for video communication. (only for certain webcam models) 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Click buttons The left and right b
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# Icon Item Description 8 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. HDD indicator Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivity device status. indicator 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speaker De
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Left View 13 2 4567 No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 2 DC-in jack Connects to an AC adapter. 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 External display Co
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No. Icon Item Description 5 Emergency eject Ejects the optical drive tray when the hole computer is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Base View 1 2 4 3 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 Battery release Releases the bat