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TravelMate 8172/8172Z Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 8172/8172Z service guide. Date Chapter Updates 2
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no r
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. 4
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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Table of Contents System Specifications 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the DIMM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Remove the Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Removing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Removing the Upper Case . . . . . . . . . . . . . . .
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating system ® Genuine Windows 7 Professional 32-bit ® Genuine Windows 7 Home Premium 64-bit CPU and chipset ® Intel Core™ i5-430UM/i5-520UM/i5-540UM processor (3 MB L3 cache, 1.20/1.06/1.20 GHz with Turbo ® ® Boost up to 1.73/1.86/2 GHz, DDR3 800 MHz, 18 W), supporting Intel 64 architecture, Intel Smart Cache ® ® Intel Core™ i3-330UM processor (3 MB L3 cache, 1.20 GHz, DDR3 800 MHz, 18
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Dimensions and weight Dimensions: 285 (W) x 206.3 (D) x 20.2/29.1 (H) mm (11.22 x 8.12 x 0.795/ 1.146 inches) Weight: 1.35 kg (2.97 lbs.) with 6-cell battery pack (non-3G model) Power adapter and battery ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter:2-pin 40 W Acer MiniGo AC adapter 93.2 (W) x 32.2 (D) x 42.5 (H) mm (3.66 x 1.26 x 1.67 inches) 180 g (0.39 lbs.) with 250 cm DC cable 210 g (0.47 lbs.) with 250 cm DC cable and one
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WPAN: BluetoothR 3.0+HS WWAN: UMTS/HSPA at 900/2100 MHz and quad-band GSM/GPRS/EDGE at 850/900/1800/1900 MHz, upgradable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA (for 3G model) LAN: Gigabit Ethernet, Wake-on-LAN ready Input and output Acer Easyport IV connector Multi-in-1 card reader (SD, MMC, MS, MS PRO, xD) Three USB 2.0 ports External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter Security Acer Bio-Protection fing
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Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater ® eBay shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Netflix shortcut (US only) Options and accessories 1 GB / 2 GB / DDR3 1066 MHz soDIMM module 6-cell Li-ion battery pack 3-pin 30 W AC adapter External USB HDD External USB optical disc drive Acer Easyport IV System compliance ® Wi-Fi ACP
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System Block Diagram Chapter 1 5
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Board Layout Top View 1 4 25 3 9 8 11 710 6 TravelMate 8172/8172Z M/B layout and connector location TOP view No. Name Description 1 CN1 LCM connector 2 CN2 Power 3 CN4 Keyboard connector 4 CN5 Microphone connector 5 CN6 Touch pad connector 6 CN7 Audio cable connector 1 7 CN8 Audio cable connector 2 8 CN9 Card reader slot 9 CN10 Bluetooth connector 10 CN11 Speaker connector 11 CN31 Webcam connector 6 Chapter 1
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Bottom View 14 16 28 13 29 15 12 17 18 27 22 20 19 26 21 25 23 24 TravelMate 8172/8172Z M/B layout and connector location Bottom view No. Name Description 12 CN12 LAN slot 13 CN13 Battery connector 14 CN14 DC-in jack 15 CN15 EZ-Docking slot 16 CN16 SIM Card slot 17 CN17 VGA port 18 CN18 HDD connector 19 CN18 USB slot 1 20 CN20 USB slot 2 21 CN21 DIMM-0 22 CN22 MIC jack 23 CN23 Fan connector 24 CN24 USB slot-3 25 CN25 DIMM-1 26 CN26 3G card slot Chapter 1 7
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TravelMate 8172/8172Z M/B layout and connector location Bottom view No. Name Description 27 CN27 Earphone connector 28 U30 South bridge 29 U32 CPU+ North bridge 8 Chapter 1
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Your Acer Notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Top View No. Icon Item Description 1 Microphones Stereo internal microphones for sound recording. 2 Display screen Also called Liquid-Crystal Display (LCD),displays computer output (Configuration may vary by models). 3 Keyboard For entering data into your computer. 4 Touchpad Touch-sensitive pointing device which functions like a computer mou
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No. Icon Item Description 7 Power switch Turns the computer on and off. 8 Acer Crystal Eye Web camera for video communication. webcam Closed Front View No. Icon Item Description 1 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Communication Indicates the computer’s wireless connectivity device status. indica
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Left View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network. 3 Acer EasyPort Connects to Acer EasyPort. connector 4 Ventilation slots E
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No. Icon Item Description 2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 3 External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). 4 DC-in jack Connects to an AC adapter. Base view No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Acer DASP (Disk Protects the hard disk from shocks a