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TravelMate 6492 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 6492 service guide. Date Chapter Updates 2
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Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. 4
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Operating system ..................................................................................................1 Platform and memory ............................................................................................1 Display and graphics .................................................................
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Boot .....................................................................................................................57 Exit ......................................................................................................................58 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Chapter 3 Machine Disassembly and Replacement 61 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Keyboard or Auxiliary Input Device Check ..........................................................98 Memory check .....................................................................................................98 Power System Check ..........................................................................................99 Touchpad Check ...............................................................................................100 Power-On Self-Test (POST) Error Message . . . . . . .
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system ® TM • Genuine Windows Vista Capable ® • Genuine Windows XP Professional (Service Pack 2) ® TM ® ® Note: Windows Vista Capable PCs come with Windows XP installed, and can be upgraded to Windows TM ® TM Vista . For more information on Windows Vista and how to upgrade, go to: Microsoft.com/windowsvista. Platform and memory • Intel® Core™2 Duo mobile processor supporting Intel® 64 ar
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Power Subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 11.1V 3800 mAh Li-ion primary battery pack (6-cell) • 3-pin 90 W AC adapter • 2.5-hour rapid charge system-off • 3.0-hour charge-in-use Input devices • 84-/88-key Acer FineTouch™ keyboard with 5º curve, inverted “T” cursor layout, 2.5 mm (minimum) key travel • Dual navigation control, featuring Acer FineTrack™ with two FineTrack™ buttons and touchpad with 4- way scroll button • Acer B
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• Line-In • RJ11/RJ45 • DC Jack • 1394 port • Cardbus • 5 in 1 card reader • 1* Serial port • EZ II / II+ connector Environment • Temperature: • operating: 5°C to 35°C • Non-operating: -20°C to 65°C • Humidity (non-condensing): • operating: 20%~80% • Non-operating: 20%~80% For a complete list of specifications see “Hardware Specifications and Configurations” on page 35. Chapter 1 3
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System Block Diagram 4 Chapter 1
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Mainboard Layout Top View Ite Nam Ite Nam Description Description m e m e 1 CN2 S-Video 12 CN3 Bluetooth Cable CNTR 4 2 CN4 LCM Cable CNTR 13 CN3 Speaker Cable CNTR 2 3 CN7 3G Card CNTR 14 Jack Headphone Jack 5 4 CN8 Hot Keyboard CNTR 15 Jack Line-In Jack 3 5 CN1 Keyboard FFC CNTR 16 Jack MIC Jack 2 4 6 CN1 Fine Track FFC 17 CN2 5 in 1 Card Reader 3 CNTR 7 Socket 7 CN1 MIC Cable CNTR 18 CN3 Speaker CAble CNTR 8 3 8 CN2 TouchPad FFC CNTR 19 CN2 PCMCIA Socket 0 4 Chapter 1 5
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Ite Nam Ite Nam Description Description m e m e 9 CN1 SmartCard CAble 20 CN2 PCMCIA Socket 9 CNTR 6 10 CN2 MDC CNTR 21 CN2 USB 8 2 11 CN2 IO Board CNTR 22 D47 IR Receiver 9 Bottom View Ite Item Name Description Name Description m 1 Jack50 DC In Jack 11 U512 South Bridge 0 2 CN500 Serial Port 12 CN51 W/LAN Card CNTR 5 3 CN501 Fan Cable CNTR 13 CN51 ODD CNTR 1 4 CN508 1394 14 CN51 HDD CNTR 0 6 Chapter 1
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Ite Item Name Description Name Description m 5 Jack50 Ethernet jack and RJ11 15 CN50 Second Battery CNTR 1 Jack 7 6 U507 North Bridge 16 CN50 RTC Battery CNTR 6 7 U505 CPU Socket 17 CN50 MDC Cable CNTR 5 8 CN509 MDC Cable CNTR 18 CN50 MainBoard and IO Board 4 CNTR 9 CN512 DIMM Socket 19 CN50 Docking CNTR 3 10 CN513 DIMM Socket 20 CN50 Battery CNTR 2 Chapter 1 7
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Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate 6492 computer. Front View # Item Description 1 Acer Crystal Eye Web camera for video communication (for selected models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Acer Fine Touch For entering data into your computer. Keyboard 4 Acer Fine Track Touch-sensitive pointing device which functions like a computer mouse when used together with the clic
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8 Click buttons (left, center The left and right buttons function like the left and right and right) mouse buttons; the center button serves as a 4-way scroll button. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 FineTrack buttons (left Function like the left and right mouse buttons when and right) used together with the center-keyboard FineTrack. 11 Power button Turns the computer on and off. 12 Status indicators Light-Emitting Diodes (LEDs) that light up
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10 Wireless Enables/disables the wireless communication function. Indicates the status of button/indicator wireless LAN communication. 11 Latch Locks and released the lid. Left View # Icon Item Description 1 S-video/TV-out Connects to a television or display (NTSC/PAL) port device with S-video input. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 4-pin IEEE 1394 Connects to IEEE 1394 devices. port 4 Modem (RJ-11) port Connects to a phone line. 5 Ethernet (R