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TravelMate 6592/6592G
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 6592/6592G service guide. Date Chapter Updates 2
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Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no r
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. 4
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View ................................................................
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Removing the Battery Pack ................................................................................61 Removing the Cover Securing Screws and Covers ............................................61 Removing the HDD .............................................................................................62 Removing the Memory Module ...........................................................................63 Removing the Wireless Card .....................................................
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Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Undetermined Problems . . . . . . . . .
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system ® TM q Genuine Windows Vista Capable ® q Genuine Windows XP Home Edition (Service Pack 2) ® q Genuine Windows XP Media Center Edition 2005 (Rollup 2) ® TM ® NOTE: Windows Vista Capable PCs come with Windows XP installed, and can be upgraded to ® TM ® TM Vista . For more information on Windows Vista and how to upgrade, go to: Windows Microsoft.com/windowsvista. Platform and memor
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TM TM q Acer Arcade featuring Acer CinemaVision and Acer ClearVision technologies TV-tuner q Acer TV-tunver options: •Analog TV-tuner supporting hardware MPEG-2 stream encding Digital and analog hybrid TV-tuner supporting hardware MPEG-2 stream encoding Digital and analog hybrid TV-tuner supporting software MPEG-2 stream encoding q Analog TV-tuner supporting international analog TV standards (NTSC/PAL/SECAM) q Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard
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q Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready q LAN: gigabit Ethernet; wake-on-LAN ready q WPAN: Bluetooth® 1.1 @ 723 bps q Optional WLAN:ICH6-M (dual-band tri-mode 802.11a/b/g) Wi-Fi® CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology I/O Ports q CRT port --- Suport CRT monitor. q 3 * USB 2.0/1.1 ports q Head Phone port q MIC-In q Line-In q RJ11/RJ45 q DC Jack q IR q CardBus slot q Smart Card slot q 5-in-1 media card port q 1394 port q PS/2 q Serial port q
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System Block Diagram 4 Chapter 1
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Mainboard Layout Top View 1 JACK1 AV-in Jack 20 CN29 PATA HDD Connector 2 CN1 TV Antenna Connector 21 CN30 SATA HDD Connector 3 CN2 S-Video Connector 22 U23 North Bridge 4 CN509 Card Bus Socket 23 U33 RAID Controller 5 CN3 S-Video Connector 24 U37 Timing Controller 6 CN4 HDMI Connector 25 CN13 CPU Socket 7 U6 Video Memory 26 CN28 SATA HDD Connector 8 CN5 I/O Board to Main Board 27 CN24 BIOS Flash Memory Connector 9 U7 Video Memory 28 U515 Audio Codec 10 CN8 DVI-D Port 29 CN20 Mini PCI Socket 11
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17 CN14 DIMM Socket 36 CN11 IEEE port 18 CN18 Optical Disk Drive Connector 37 U25 PCI cardbus/Media Board/1394 IC 19 U39 South Bridge Bottom View 1 U504 LAN Transformer GSN 5009 9 CN4000 Touchpad Connector (Touchpad to main board) 2 CN502 Launch Board Connector 10 CN4001 6-pin Touchpad Board Connector 3 U503 Video Memory 11 CN504 Audio Board Connector 4 U502 Video Memory 12 CN506 DDR2 SDRAM IC 5 CN4002 LCD Connector 13 CN5001 Hotkey Board Connector 6 CN3000 Hotkey Board Connector 14 CN5000 Main
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Your Acer Notebook Tour After knowing your computer features, let us show you around your new TravelMate 6592/6592G computer. Front View # Icon Item Description 1 Built-in camera 1.3 megapixel web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Media/volume buttons For use with Acer Arcade and other mdeia playing programs. 4/8 Microphone Internal microphone for sound recording. 5 Touchpad Touch-sensitive pointing device wh
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10/11 Easy-launch buttons Buttons for launching frequently used programs. 12 Power button Turns the computer on and off. Closed Front View # Icon Item Description 1 Speaker Left and right speakers deliver stereo audio output. 2 Infrared port/CIR Interfaces with infrared devices (e.g, receiver infrared printer and IR-aware computer)/ Receives signals from a remote control. 3 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 4 Microphone-in jack Accepts input
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Left View # Icon Item Description 1 USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Modem (RJ-11) port Connects to a phone line. 3 Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). 4 Optical disk access Lights up when the optical drive is active. indicator 5 Optical drive eject Ejects the optical disk from the drive. button 6 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 7 La
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3 3 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 4 4-pin IEEE 1394 port Connects to IEEE 1394 devices. 5 PC Card slot eject Ejects the PC Card from the slot. button 6 PC Card slot Accepts one Type II PC Card. 7 Express Card/54 slot Accepts and ExpressCard/34 module Note: ExpressCards are third generation of PC cards, hot-swapable and smaller than previous PC Cards. Designed for both desktop and mobile use, ExpressCards use either USB 2.0 or a single lane PCI Expr