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User Guide for the
® ®
Polycom SoundPoint IP 670 Phone
SIP 3.1
August, 2008 Edition
1725-12679-001 Rev. B
SIP 3.1
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Trademark Information Polycom®, the Polycom logo design, SoundPoint® IP, SoundStation®, SoundStation VTX 1000®, ViaVideo®, ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management System™, ImageShare™, Instructor RP™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™, 2 Pro-Motion™, QSX™, ReadiManager™, Siren™, StereoSurround™, V IU™, Visual Concert™, VS4000™, VSX™, and the industrial design of SoundStation are trademarks of Polycom
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About This Guide Thank you for choosing the SoundPoint IP 670 , a full-duplex, hands-free SIP desktop phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint IP 670 phone. As well, be sure to read the Parts Li
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User Guide SoundPoint IP 670 Phone iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii ® 1 Getting Started with Your SoundPoint IP 670 Desktop Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 ® Assembling Your SoundPoin
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User Guide SoundPoint IP 670 Phone Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12 Editing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15 Deleting Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16 Placing Calls to Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16 Searching for Contacts . . . . . . . .
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Contents Presence Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Managing Buddies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Integrating With Microsoft Live Communications Server 2005 . . . . 4–7 Recording a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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User Guide SoundPoint IP 670 Phone viii
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1 Getting Started with Your ® SoundPoint IP 670 Desktop Phone This chapter provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 670 desktop phone. The SoundPoint IP 670 provides a powerful, yet flexible IP communications solution, delivering excellent voice quality. The high-resolution colorgraphic display supplies content for call information, multiple languages, directory access, and system status. The SoundPoint IP 670 support
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User Guide SoundPoint IP 670 Phone ® To customize your phone, refer to Customizing Your SoundPoint IP 670 Desktop Phone on page 2-1. To read about the phone’s basic features, refer to ® Using the Basic Features of Your SoundPoint IP 670 Desktop Phone on page 3-1. To read the phone’s advanced features, refer to Using the Advanced ® Features of Your SoundPoint IP 670 Desktop Phone on page 4-1. To add a SoundPoint IP Color Expansion Module to your SoundPoint IP 670 phone, ® refer to Using the
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® Getting Started with Your SoundPoint IP 670 Desktop Phone • Phone Base • Network / Power Cable • Quick Start Guide and registration card Check this list before installation to ensure that you have received each item. If you are missing any items, contact your system administrator. ® Assembling Your SoundPoint IP 670 Desktop Phone This section describes how to assemble your SoundPoint IP 670 phone. These topics include: • Connecting Network and Power Source • Connecting the Handset and Optio
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User Guide SoundPoint IP 670 Phone AC Power To connect the AC power: 1. Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 48V jack marked on the phone. 3. Connect the country-specific AC cord to the power adapter. PC Connection Power Adapter (optional) (48V DC) LAN Port Power over Ethernet Using a regular CAT5 cable (optional accessory from Polycom), the phone can
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® Getting Started with Your SoundPoint IP 670 Desktop Phone To connect the PoE: • Plug the supplied network cable between the LAN jack on the phone and an available power and data port on the in-line power switch. IEEE 802.3af compliant PoE Hub/Switch (terminal or middpan) PC Connection (optional) Connecting the Handset and Optional Headset To connect the handset and optional headset: 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end
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User Guide SoundPoint IP 670 Phone 2. Connect the headset (optional) to the headset jack on the back of the phone. Headset Handset (optional) For information on supported headsets, go to www.polycom.com/support/voice and enter “Headset Compatibility List” in the Knowledge Base text box. Attaching the Base You can attach the base to the SoundPoint IP 670 phone in one of two ways: • As a desk mount • As a wall mount Note The wall mount is not included in SoundPoint IP 670 package. Contact your s
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® Getting Started with Your SoundPoint IP 670 Desktop Phone To attach the base as a desk mount: 1. Place all cords in the recessed area above the modular jacks. 2. Align the two protrusions on the bracket with their corresponding holes in the phone. 3. Snap them together to lock the base to the phone. 1 - 7
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User Guide SoundPoint IP 670 Phone To attach the base as a wall mount: 1. Place all cords in the recessed area above the modular jacks. 2. On the back of the phone, remove the key located behind the hookswitch 0 and reposition it so that the end tab (at a 45 angle) is facing up. 3. With mounting tab of the base unit facing up, fasten the base unit to the wall mount using wall anchors (not included). Note The wall mount is not included in SoundPoint IP 670 package. Contact your system adminis
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® Getting Started with Your SoundPoint IP 670 Desktop Phone ® Registering Your SoundPoint IP 670 Desktop Phone Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you set up your phone, the phone will be registered and ready to use. If your phone is not part of a large phone deployment, your phone may not be registered after you set it up. Before you use your phone, you or yo
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User Guide SoundPoint IP 670 Phone The features of your SoundPoint IP 670 phone are: Item Description 1 Message Waiting Alert for voice and text (instant) Indicator messages. 2 Arrow Keys Scroll through displayed information. Select a field of displayed data. Delete displayed data. 3 Feature Keys Access important features using these keys. Access to local directories and call lists. Access to special applications (contact system administrator). Allows connection with multiple other partie
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® Getting Started with Your SoundPoint IP 670 Desktop Phone Item Description 6 Allows for hands-free communication Speakerphone during calls. 7 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. 8 Volume Keys Adjusts the volume of the handset, headset, speaker, and ringer. 9 Dial Pad Provides the 10 digits, the alphabetic characters, and special characters available in context-sensitive applications. 10 Holds an activ
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User Guide SoundPoint IP 670 Phone Item Description 14 Line/Speed Dial Key Use these keys to activate up to six lines or speed dials that can be assigned to your phone. 15 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is: • Solid green—An active call is in progress. • Fast flashing green—There is an incoming (ringing) call. • Flashing green—The call is held by the other party. • Flashing
