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Nortel Mobile Communication 3100
Nortel Mobile Communication Client 3100 for
Windows Mobile User Guide
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Nortel Mobile Communication 3100 Release: 3.1 Publication: NN42030-107 Document status: Standard 03.03 Document release date: November 2009 Copyright © 2007–2009 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new MCC 3100 for Windows Mobile . . . . . . . . . . . . . . . . 7 New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 MCC 3100 for Windows Mobile feature overview . .
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Contents Configuring your MCC 3100 for Windows Mobile . . . . . . . 33 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Advanced Configuration settings . . . . . . . . . . . . . . . . . . . . . . 36 Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Owner Information settings . . . . . . . . . . . . . . . . . . . . . . . 44 Budd
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Contents Placing an emergency call . . . . . . . . . . . . . . . . . . . . . . . . 66 Calling from the Buddy list . . . . . . . . . . . . . . . . . . . . . . . . 67 Calling from the History or Search panes . . . . . . . . . . . . 68 Calling from the native address book . . . . . . . . . . . . . . . . 69 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Device handoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using the Mi
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Contents Managing the Instant Conference history . . . . . . . . . . . . 94 Managing instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Sending an instant message . . . . . . . . . . . . . . . . . . . . . . 96 Receiving an instant message . . . . . . . . . . . . . . . . . . . . . 98 Tracking IM Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 History (Call Logs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Marking history en
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Welcome Welcome This section contains the following topics: • “Your new MCC 3100 for Windows Mobile” on page 7 • “New in this release” on page 7 • “MCC 3100 for Windows Mobile feature overview” on page 10 • “Language support” on page 12 • “Related publications” on page 13 Your new MCC 3100 for Windows Mobile You can use Nortel Mobile Communication Client 3100 (MCC 3100) for Windows Mobile to achieve real-time communication with the Nortel Mobile Communication Gateway 3100 (MCG 3100) and Nortel
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Welcome Other changes The MCC 3100 for Windows Mobile is not supported on versions of Windows Mobile before WM 6.0. Revision history November 2009 Standard 03.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Technical information was updated. November 2009 Standard 03.02. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Call Intercept information was updated. October 2009 Standard 03.01. This document is issued to support N
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Welcome January 2009 Standard 02.05. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to technical content, including “Placing an emergency call” on page 66 and “Autostarting MCC 3100 for Windows Mobile” on page 49 December 2008 Standard 02.04. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to include links to multimedia presentations and to “Cellular data plan use of MCC 3100 for Windows
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Welcome April 2008 Standard 01.01. This document is issued to support Nortel Mobile Communication 3100 Release 2.1. MCC 3100 for Windows Mobile feature overview MCC 3100 for Windows Mobile extends the enterprise collaboration functionality to a mobile device by using a data (Internet) connection over the cellular network. You can perform the following tasks with MCC 3100 for Windows Mobile. • Associate a single number with all of your outbound calls. • Answer office calls on your mobile dev
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Welcome • Download your configuration settings from the MCG 3100, including a list of valid emergency numbers. • When you dial an emergency (for example, 911) on the MCC 3100 for Windows Mobile, the system automatically switches to the native device phone in order to place the call. Your administrator configures the emergency telephone numbers in the MCG 3100. • Use the cellular network for voice and data (dependent on hardware and software support). • Communicate using any of the following
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Welcome — call swap — caller ID/caller name display — call timer — conference call — call mute For more information about Call Modes, see “Call modes” on page 62. Note: If you are connected to a 3G network, you can exchange instant messages and track presence while in a voice call. For more information about configuring your outgoing Call Service DN, see “Initial configuration” on page 33. Language support MCC 3100 for Windows Mobile supports the following languages: •Chinese •Dutch • English
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Welcome Related publications The following publications relate to this document: • Nortel Mobile Communication Client 3100 for Windows Mobile Quick Reference (NN42030-107) Nortel Mobile Communication Client 3100 for Windows Mobile User Guide 13
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Welcome 14 NN42030-107 MC 3100 3.1 Standard 03.03 November 2009
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Getting Started Getting Started This section contains the following topics: • “Before you begin” on page 15 • “Enterprise requirements” on page 15 • “Supported network connections and devices” on page 16 • “Network specifications” on page 18 • “Cellular data plan use of MCC 3100 for Windows Mobile” on page 18 • “Subscriber Identity Module (SIM) card” on page 20 • “Battery life” on page 20 Before you begin Before you install MCC 3100 for Windows Mobile, familiarize yourself with the navigation
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Getting Started Supported network connections and devices MCC 3100 for Windows Mobile supports the following network connections. Table 1: Supported network connections Device Operating Voice and data type system service availability Service Cellular network Cell only WM 6.0 or Voice Yes WM 6.1 Data Yes Note: For cellular connections, the MCC 3100 for Windows Mobile supports voice over GSM or CDMA and data over GPRS or 1xRTT. For feature support details, see Table 2 "Network connectivity fe
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Getting Started MCC 3100 for Windows Mobile supports the following devices. Table 3: Supported mobile devices Operating Brand Model Form factor system Motorola Q (9h) WM6 smartphone Motorola Q Global WM6 smartphone Motorola Q9c WM6 smartphone Samsung Blackjack WM6 smartphone Samsung Blackjack II WM6 smartphone Samsung Ace WM6 smartphone Samsung SCH-i760 WM6.1 PDA HP iPAQ 510 WM6 smartphone HTC TyTn WM6 PDA HTC 6800 (Titan) WM6 PDA HTC XV6800 WM6 PDA HTC XV6900 WM6 PDA HTC SMT5800 WM6 smartphone
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Getting Started For a list of the latest supported devices, see the MC 3100 Product Bulletin at www.nortel.com. Note 1: Select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks. Check that headsets meet National or International Acoustic and Safety requirements. Note 2: Some devices have a physical keypad, and do not use the touch screen for numeric entry. This document describes the touch screen approach; for devices with a physical keypad, us
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Getting Started Table 4: Cellular data plan usage Command Approximate Bytes Call screening mode change 800 Incoming call notification 800 Incoming call answer 900 Outgoing call (Call-me-First) 1000 Outgoing call (Direct) 1000 MWI Update 500 Client polling (every 270 seconds) 700 Sample calculation Use the following assumption for a MCC 3100 user: • 5 logon or logout attempts per day. • 3 calls per hour (2 inbound, 1 outbound) within an 8 hour workday. • 5 message waiting indicator updates per da
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Getting Started Subscriber Identity Module (SIM) card You can change the subscriber identity module (SIM) card in your device. As long as the new SIM card supports a data connection, the device sends the telephone number associated with the SIM to the MCG 3100 during the log on process. You continue to make and receive calls without changing your client configuration. People calling you do not dial different telephone numbers when you change SIM cards. Battery life The battery life of your
