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VeritasCommandCentral™
GettingStartedGuide
forMicrosoftWindowsandUNIX
5.1
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CommandCentral™GettingStartedGuide Thesoftwaredescribedinthisbookisfurnishedunderalicenseagreementandmaybeused onlyinaccordancewiththetermsoftheagreement. Documentationversion5.1.0 LegalNotice Copyright©2008SymantecCorporation.Allrightsreserved. Symantec,theSymanteclogo,Veritas,CommandCentral,NetBackup,SANPoint,SANPoint Control,andStorageFoundationaretrademarksorregisteredtrademarksofSymantec CorporationoritsaffiliatesintheU.S.andothercountries.Othernamesmaybetrademarks oftheirrespectiveowners.
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SymantecCorporation 20330StevensCreekBlvd. Cupertino,CA95014 http://www.symantec.com
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TechnicalSupport SymantecTechnicalSupportmaintainssupportcentersglobally.Technical Support’sprimaryroleistorespondtospecificqueriesaboutproductfeatures andfunctionality.TheTechnicalSupportgroupalsocreatescontentforouronline KnowledgeBase.TheTechnicalSupportgroupworkscollaborativelywiththe otherfunctionalareaswithinSymantectoansweryourquestionsinatimely fashion.Forexample,theTechnicalSupportgroupworkswithProductEngineering andSymantecSecurityResponsetoprovidealertingservicesandvirusdefinition upd
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■ Versionandpatchlevel ■ Networktopology ■ Router,gateway,andIPaddressinformation ■ Problemdescription: ■ Errormessagesandlogfiles ■ TroubleshootingthatwasperformedbeforecontactingSymantec ■ Recentsoftwareconfigurationchangesandnetworkchanges Licensingandregistration IfyourSymantecproductrequiresregistrationoralicensekey,accessourtechnical supportWebpageatthefollowingURL: www.symantec.com/techsupp/ Customerservice CustomerserviceinformationisavailableatthefollowingURL: www.symantec.com/techsupp/
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Maintenanceagreementresources IfyouwanttocontactSymantecregardinganexistingmaintenanceagreement, pleasecontactthemaintenanceagreementadministrationteamforyourregion asfollows: Asia-PacificandJapan contractsadmin@symantec.com Europe,Middle-East,andAfrica semea@symantec.com NorthAmericaandLatinAmerica supportsolutions@symantec.com Additionalenterpriseservices Symantecoffersacomprehensivesetofservicesthatallowyoutomaximizeyour investmentinSymantecproductsandtodevelopyourknowledge,expertise,and glob
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Gettingstartedwiththe CommandCentralfamily Thisdocumentincludesthefollowingtopics: ■ AbouttheCommandCentralfamily ■ AboutVeritasCommandCentralStorage ■ AboutVeritasCommandCentralStorageChangeManager ■ AboutVeritasCommandCentralEnterpriseReporter ■ GettingCommandCentralupandrunning ■ WheretofindmoreinformationaboutCommandCentral AbouttheCommandCentralfamily TheCommandCentralfamilyincludesthefollowingmodules: ■ CommandCentralStorage:Astorageresourcemanagementsolutionthat providescentralizedvisibil
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8 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorage ■ CommandCentralEnterpriseReporter:Providesaglobalviewofstorageassets mappedtoyourorganization,businessinsightaboutinventoryandutilization, on-demandcustomizedreporting,andpersonalizeddashboards. Formoreinformation,refertothefollowing: See“AboutVeritasCommandCentralEnterpriseReporter”onpage20. AboutVeritasCommandCentralStorage VeritasCommandCentralStoragebySymantecrepresentsanentirestorage resourcemanagement(SRM)soluti
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GettingstartedwiththeCommandCentralfamily 9 AboutVeritasCommandCentralStorage What’snewinCommandCentralStorage5.1 CommandCentralStorage5.1containsandbuildsuponCommandCentralStorage 5.0functionality,providingseveralnewfeatures. Managementanddiscovery CommandCentralStorage5.1introducesthefollowingmanagementanddiscovery features. Enhancedagentlessdiscoveryofstorageresources IfyoudonotinstalltheCommandCentralmanagedhostonhostsinyourstorage network,theCommandCentralManagementServercandiscoverthosehos
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10 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorage explorerpollsthestoragearrayusingthepollinginterval—forexample,apolling intervalof180minutes. Changedetectionisavailableforthefollowingstoragearrays: ■ EMCCLARiiON ■ EMCSymmetrix ■ HitachiHiCommand ■ HPEVA ■ NetAppunifiedstoragedevices Forinformationaboutenablingchangedetection,seetheCommandCentral HardwareandSoftwareConfigurationGuide. ImprovedDataModulefilescanning InCommandCentralStorage5.0MP1,theDataModulefilescan
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GettingstartedwiththeCommandCentralfamily 11 AboutVeritasCommandCentralStorage AddedsupportfordiscoveryofESXserversthroughtheVMware InfrastructureSDK InCommandCentralStorage5.1,youcannowconfigurediscoveryofESXservers throughtheVMwareInfrastructureSDK(VISDK).Thisallowsyoutodiscover individualESXserversthroughVISDKoraVirtualCenterthatmanagesmultiple ESXserversthroughVISDK. ForinformationaboutconfiguringdiscoverythroughVISDK,seethe CommandCentralHardwareandSoftwareConfigurationGuide. SybaseASE15sup
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12 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorage ■ VxVMvolumes AddedtheSwitchPortUsageTrendreport YoucannowviewtheSwitchPortUsageTrendreport,whichallowsyoutotrack usedandunusedportsoveraspecifiedtimeframe. Newsampleadhocreports CommandCentralStoragenowincludesthefollowingsampleadhocreports: ■ ApplicationAccessPathInventoryReport:Presentsallthecombinationsof end-to-endaccesspathinventory(forthelogicalobjects)fromapplicationto theLUN(andtheassociatedarray). ■ FibreAtt
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GettingstartedwiththeCommandCentralfamily 13 AboutVeritasCommandCentralStorage ■ Managedhost ■ Switchport ■ NAS(TB) Becauseofthesenewlicensingoptions,youneedtoobtainnewlicenseswhenyou upgradetoCommandCentral5.1.Whenyouupgradeto5.1,anevaluationlicense installs.Theevaluationlicenseisvalidfor60days.Obtainnewlicensesbefore theevaluationlicenseexpires. Formoreinformationaboutobtainingnewlicenses,gototheSymantecLicensing Portal:www.symantec.com/business/products/licensing/activation/ Formoreinformatio
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14 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorage AddedlinkstoaccesstheCommandCentralStorageChangeManager Console IfyouenableCommandCentralStorageChangeManageronyourManagement Server,youcanloadtheCommandCentralStorageChangeManagerConsolefrom theCommandCentralStorageConsole.Todothis,youcanusethefollowinglinks: ■ StorageChangeManager—thislinkappearsintheheaderofthe CommandCentralStorageConsole.Whenyouclickthislink,the CommandCentralStorageChangeManagerConsoleloadsinane
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GettingstartedwiththeCommandCentralfamily 15 AboutVeritasCommandCentralStorage Formoreinformationaboutthehotfixdeploymentmechanism,seethe CommandCentralAdministrator’sGuide. WhatyoucandowithCommandCentralStorage Symantecstrivestohelpyoumanagetheintegrityofyourinformationbyenabling youtomaintaintherightbalanceofinformationsecurityandavailability. Symantecdeliversmarket-leadingtechnology,insight,andexpertiseintheareas ofinformationsecurity,datamanagement,systemsmanagement,storage management,andapp
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16 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorage Respondingtothisproblem,someenterpriseshaveimplementedstoragearea networks(SANs)inwhichstorageisplacedonitsowndedicatednetwork.This dedicatednetworkcanimproveefficiencyandreliabilitybyeffectivelyseparating trafficonthestoragenetworkfromtrafficonthemainusernetwork. Storagevirtualization CommandCentralStorageisavaluableassetforenterprisesthathaveimplemented storagevirtualization—theprocessoftakingmultiplephysicalstorage
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GettingstartedwiththeCommandCentralfamily 17 AboutVeritasCommandCentralStorage ■ Generatereportsaboutthenetwork’sphysicalresourcesandaboutstorage usage ■ Troubleshootnetworkelements ■ Manageday-to-dayperformanceandresourceavailability ■ Developadataprotectionstrategyandassurethatthestoragenetworkis secure Meetingtheneedsofstorageadministratorswith CommandCentralStorage CommandCentralStoragecanmaximizethereturnonyourinvestmentinstorage technology.Itdoessobyprovidingtoolsdesignedtohelpthestoragead
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18 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralStorageChangeManager Storageprovisioning UsingtoolsprovidedinCommandCentralStorage,astorageadministratorcan allocatestorageresourcestospecifichostsandapplicationsandcontrolaccess tostorageresources.YoucanalsocreateLUNsfromunconfiguredstorage.Another featureallowsprovisioningjobstobescheduledfortimeswhenthenetworkis lessbusy. Throughtheuseofstorageaccounts,asenioradministratorcanestablish provisioningguidelines,orpolicies,that
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GettingstartedwiththeCommandCentralfamily 19 AboutVeritasCommandCentralStorageChangeManager ■ Identifiespotentialriskstoyourstorageinfrastructurebasedonbestpractice policies.Withrisks,storageadministratorscanidentifytheimpactedstorage resourcesandtakethenecessaryactiontoremovetheriskfromyourstorage infrastructure. ■ Letsyouviewreportsthatprovideanenterprise–wideviewofthechanges thatoccurinyourdatacenter. UseCommandCentralStorageChangeManagerasyourenterprisesolutionfor storagechangeandconfigurati
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20 GettingstartedwiththeCommandCentralfamily AboutVeritasCommandCentralEnterpriseReporter ■ Viewreportsthatprovideanenterprise–wideviewofthechangesmadeto yourstorageresources,asummaryofthehostsandapplicationsthathave policiesappliedtothem,anddetailsaboutviolations,includingthetimethat ittakestoresolveviolationsandthetypeofviolationsthathavegenerated. ■ Displayanoverallviewofthecurrentstateofyourdatacenter.Withthe Dashboard,youcanviewgraphsthatdetailthenumberofrecentviolations andchanges.Thisallo