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Duoset English 4.0 10/27/99 3:58 PM Page 4
™
DuoSet Headset
Models H141/H141N/P141
User Guide
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Duoset English 4.0 10/27/99 3:59 PM Page 11 CO WEL ME ™ Thank you for selecting the DuoSet Headset from Plantronics. This User Guide will help you install your ™ DuoSet Headset and learn its basic operation. The Amplifier is described in a separate guide which should be read following familiarization with the headset.
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Duoset English 4.0 10/27/99 3:59 PM Page 5 C A B D E F I G H J K 1
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Duoset English 4.0 10/27/99 3:59 PM Page 6 DIAGRAM 1 8 7 2 3 4 5 6 1 8 7 2 3 4 5 6 2
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Duoset English 4.0 10/27/99 3:59 PM Page 7 DIAGRAM KEY Headset (Both Configurations Shown) 1 Adjustable Headband (P/N 43298-01) 2 Ear Cushion Assembly (P/N 43299-01) 3 Headset Assembly 4 Voice Boom 5 Cord 6 Clothing Clip (P/N 43220-01) 7 Pivot Ball Ring (P/N 45650-01) 8 Flexible Earhook (P/N 45651-01) 3
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Duoset English 4.0 10/27/99 3:59 PM Page 12 OVER-THE-EAR-CONFIGURATION 1 If already in place, unsnap the Headband from the rear of A 3 the Headset Assembly . If already in place, remove the Ear Cushion and A 2 3 Rubber Ring from the Headset Assembly . 7 3 Press the Pivot Ball Ring onto the Headset Assembly B 4 aligning the Pivot Ball Ring with the Voice Boom . 8 7 Insert the Earhook into either side of the Pivot Ball Ring , B depending on whether the headset is to be worn over the left or t
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Duoset English 4.0 10/27/99 3:59 PM Page 13 OVER-THE-HEAD CONFIGURATION 7 If already in place, remove the Pivot Ball Ring and B 8 Earhook . 2 Press the Ear Cushion and Rubber Ring onto the Headset A 3 Assembly . Align the notch in the ring with the Voice 4 Boom . 1 Snap the ball on the end of the Headband into the socket A 3 on the rear of the Headset Assembly . 1 Place the Headband over the top of your head, with the E 2 Ear Cushion resting gently against your ear and the T-Bar posit
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Duoset English 4.0 10/27/99 3:59 PM Page 14 POSITIONING THE BOOM If you have the Voice Tube version of the product, pull-out, G 4 push-in, rotate, or swivel the Voice Boom into a position near the corner of your mouth that best transmits your voice. If you have the Noise-Canceling version of the product, H 4 position the tip of the Voice Boom as near to the corner of your mouth as you comfortably can. 7
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Duoset English 4.0 10/27/99 3:59 PM Page 15 SECURING THE HEADSET 6 Attach the Clothing Clip at about chest level. The clip keeps I the headset properly seated and free of the weight of the 5 Headset Cable . This is particularly important in the Earhook configuration. 8
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Duoset English 4.0 10/27/99 3:59 PM Page 16 CONNECTING THE HEADSET ™ Using the Quick Disconnect Module ™ Use the Quick Disconnect (QD) Module to place a call on hold and move away from the phone without removing the headset. To put your call on hold, grasp the QD Module as shown and J pull straight apart. To resume your conversation, reconnect the two halves. ™ Polaris Headset Variations ™ Polaris Headset Variations, designed for use with phones K with a clearly marked headset jack, do not
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Duoset English 4.0 10/27/99 3:59 PM Page 17 TROUBLESHOOTING CALLERS CANNOT HEAR ME For Voice Tube models, determine if the Voice Tube is clogged or positioned improperly. For Noise-Canceling models, make sure the microphone is positioned properly at the corner of your mouth. If you have a separate Amplifier, verify that the Speak Volume is set properly. If you have a separate Amplifier, verify that the Mute function has not been activated. I CANNOT HEAR CALLERS Verify that the Quick Disconnec
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Duoset English 4.0 10/27/99 3:59 PM Page 18 TROUBLESHOOTING EARHOOK IS UNSTABLE Experiment with the insertion of the Earhook into the Pivot Ball Ring. Rotate the Pivot Ball Ring on the Headset Assembly. If a comfortable fit cannot be achieved using the Earhook, consider using the Headband. PLANTRONICS HELP DESK The Plantronics Help Desk is ready to assist you! Dial 1-800-544-4660 Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific Standard Time or visit our website at www.plantronics.com.
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Duoset English 4.0 10/27/99 3:59 PM Page 19 SUPPLIES AND ACCESSORIES For information on supplies and accessories, call Plantronics at 1-800-544-4660 or visit our website at www.plantronics.com. See also Diagram Key for additional part numbers. Cushions (2) (P/N 43937-01) Replace when torn or soiled. Earhooks (3 Sizes) (P/N 43297-01) Non-flexible earhooks offer fit variations. Extension Cord (P/N 40711-01) Increase mobility in your work area; lets you stay on the line while moving away from th
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Duoset English 4.0 10/27/99 3:59 PM Page 20 FCC REGISTRATION INFORMATION FCC REQUIREMENTS—PART 68 This equipment complies with Part 68 of the FCC rules. On the bottom of the modular adapter is a label that contains, among other information, the FCC reg- istration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. If this telephone equipment causes harm to the telephone network, the telephone company will not
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Duoset English 4.0 10/27/99 3:59 PM Page 21 WARRANTY AND SERVICE The following warranty and service information applies only to the U.S. and Canada. For information in other countries, please contact your local distributor. Limited Warranty Plantronics, Inc. (“Plantronics”) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below, this product shall be free from defects in materials and workmanship for a period of two (2) years from the date of
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Duoset English 4.0 10/27/99 3:59 PM Page 22 WARRANTY AND SERVICE How to Obtain Warranty Repairs To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below: IN THE UNITED STATES IN CANADA Plantronics Service Center Plantronics Service Center 345 Encinal Street 1455 Pitfield Boulevard Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S 1G3 Tel. (800) 544-4660 Tel. (800) 540-8363 (831) 458-7700 (514) 956-8363 Fax (800) 279-0162 Fax (
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Duoset English 4.0 10/27/99 3:58 PM Page 3 345 Encinal Street Santa Cruz, California 95060 800.544.4660 www.plantronics.com Printed in the U.S.A. 45289-01 (© 10•99)