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4 Easy Steps
The fastest way to setup your
™
CS55 Headset System
Base Power
Adapter
HL10
Automatic
Handset Lifter*
CS55 Headset
with Earloop
CS55
Headset Base
*Not included in all confi gurations
CS55 Series SETUP GUIDE
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CS55 PACKAGE CONTENTS 4 Easy Steps The fastest way to setup your CS55 Headset System Adap Base P te o rwer HL10 Aut Hand omatic set Lifter* CS55 Headset with Ear Loop CS55 Headset Base CS55 Series SETUP GUIDE Setup Guide Headset Headset Base with Pre- installed Phone Cable Headband Ear Loops Base Power Adapter Please refer to the separate Safety Instructions for important product safety information prior to installation or use of the product. CS55 With Automatic Handset Lifter* Adds: HL10 HL1
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1 1 2 ATTACH HEADBAND OR EARLOOP TO HEADSET 1 & ADJUST FIT Snap the speaker of the headset into the retaining ring of the headband or one of the three ear loops provided. See below. Speaker Ear Loop Headset Headband If you will be wearing the headband, adjust the band for the most comfortable fi t. See 1 below. For either wearing option, rotate the headset in the retaining ring until the microphone is pointed toward your mouth. See 2 above. Questions? For fast, efficient Technical Support c
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CONNECT BASE TO DESK PHONE 2 Use Confi guration A if: You will use the Automatic Handset Lifter or… Your phone has NO built-in headset functionality (no Headset button). Confi guration A 1. Unplug the handset coil cord from the desk phone handset port [A], then plug it into the GREEN labeled handset port [B] on the Headset Base. A Handset Handset Coil Cord Headset Base (bottom view) B A 2. Plug the short BLACK Phone Cable that is pre-installed on the Headset Base into the now-open hand
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Use Confi guration B if: You will NOT use the Automatic Handset Lifter and… Your phone has built-in headset functionality (a Headset button). Confi guration B Confi rm there is a “HEADSET” button on your phone Headset Base (bottom view) C 1. Plug the short BLACK Phone Cable that is pre-installed on the Headset Base into the Headset port [C] on the desk phone. HANDSET port or HEADSET port? You should only use the headset port if you will NOT be using the Automatic Handset Lifter AND y
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CONNECT POWER AND CHARGE HEADSET 3 A. Connect Headset Base to power outlet 1. Plug the Base Power Adapter into a wall outlet, then plug the power cord into the YELLOW labeled connector on the bottom of the Headset Base. The RED Power light on the left front of the Headset Base will turn on. (See illustration at bottom of page.) Insert into YELLOW labeled power connection on Headset Base as shown to charge. Base Power Adapter Headset Base (bottom view) B. Charge the Headset for at least 20
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INSTALL AUTOMATIC HANDSET LIFTER 4 Why use a handset lifter? The lifter greatly simplifi es using a headset with your desk phone. It lets you answer and end calls without being near your phone. The HL10 Automatic Handset lifter is included with certain CS55 confi gurations and is also available separately. A. Connect Handset Lifter power cord to Headset Base 1. Verify that the base-to-desk phone cable is connected to the handset port of the desk phone, and not the headset port (Refer to Step
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B. Determine Lifter position and height setting 1. Set the Lifter Height Switch to the lowest setting. Handset Lifter Arm Lifter viewed Start with Lifter from back Height Switch in lowest position 2. While wearing your headset, slide the Handset Lifter Arm under the handset until the lifter base touches the side of the phone. 3. Slide the Lifter up to where it nearly touches the handset earpiece. Slide Lifter under handset, then up toward the ear piece Use the Extender Arm to Stabilize Ha
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4. Press the Call Control Button on the headset. This will activate the Handset Lifter and lift the handset from the phone. If you hear a dial tone, the lifter height is set correctly and needs no adjustment. Please continue with the next section “Mount the Lifter in permanent position” on the following page. Press Call Control Button 5. If you do not hear a dial tone, the Lifter may not be raising the handset high enough OR the Confi guration Dial may need adjusting. Continue to s
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USING YOUR CS55 HEADSET SYSTEM For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety If your desk phone has a volume control, set it to mid-range. Powering up the Headset If the headset battery is charged and the base is connected to power, the headset is automatically on. The CS55 does not have an ON/OFF button
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To Mute a Call Push in the mute control to activate mute, push in again to de-active. (You will hear a slight beep in the speaker when mute is activated.) Mute control Set Listening Volume While on a call, adjust the listening volume by using the Listening Volume Switch on the back of the Base. Listening Volume Switch Position 1 = Loudest Position 4 = Softest To Fine Tune Listening Volume Rock the headset volume control back and forth to adjust listening volume in minor incremental adjustment
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To Fine Tune Speaking Volume While on a call, you can adjust your speaking volume by using the Speaking Volume Minor Adjustment Control on the back of the base. Listening volume can be adjusted on the headset. Speaking Volume Minor Adjustment Control TM To set the IntelliStand Feature The CS55 IntelliStand feature allows you to choose how to activate your headset when answering or making a call. Consider how you’ll use your headset to determine the best setting for you. IntelliStand Switch I
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CS55 LIGHTS AND TONES Indicator Lights Talking/Muted (GREEN) Power (RED) Charging (AMBER) Base Status Base Light Power on Solid red Headset charging Flashing amber Headset fully charged Solid amber Headset in talk mode Solid green Headset in mute mode Flashing green Headset Status Headset Light Headset in talk mode Flashing amber Tones Out of Range Warning: If you are on a call and walk out of range of the base, your headset will issue audible tones at its operating limit. If you are on a call
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4 3 2 1 Subscription The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed as follows: Return the headset to the charging cradle. 1. Press and hold both speaking volume fi ne tune buttons on the base unit for a minimum of 5 seconds. The power indicator will then fl ash red. 2. Press and hold the headset mute button for a minimum of 5 seconds. The talk indicator light on t
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TROUBLESHOOTING AND COMMON QUESTIONS I can’t hear a dial tone at the headset If the distortion persists, select another Listening Volume Switch setting on the headset base. • Make sure your headset is charged. • Make sure there is 12” distance between your CS55 • Press the Call Control Button on your headset. base and your computer, and 6” between your base • Make sure the lifter is lifting the handset high and your telephone. enough to operate the hookswitch; set to a higher • System needs
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Plantronics Limited Warranty • This warranty covers defects in materials and workmanship of products manufactured, sold or certifi ed by Plantronics which were purchased and used in the United States. • This warranty lasts for one year from the date of purchase of the products. • This warranty extends to you only if you are the end user with the original purchase receipt. • We will, at our option, repair or replace the products that do not conform to the warranty. We may use functionally equiva