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Cintiq21UX_Manual.fm Page -1 Monday, November 5, 2007 10:27 AM
Installation Guide & Hardware Manual
for Cintiq 21UX (DTZ-2100D)
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Cintiq21UX_Manual.fm Page 0 Monday, November 5, 2007 10:27 AM ® Wacom Cintiq 21UX Installation Guide & Hardware Manual for Cintiq 21UX (DTZ-2100D) English version 2.2, November 05, 2007 Copyright Wacom Co., Ltd., 2007 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate i
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Cintiq21UX_Manual.fm Page 1 Monday, November 5, 2007 10:27 AM INTRODUCTION AND OVERVIEW ® ® The Wacom Cintiq 21UX pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 21.3" diagonal TFT color display, and Wacom’
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Cintiq21UX_Manual.fm Page 2 Monday, November 5, 2007 10:27 AM PRECAUTIONS ON USE AND HANDLING To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. This symbol indicates an item that, if
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Cintiq21UX_Manual.fm Page 3 Monday, November 5, 2007 10:27 AM USAGE WARNING Only use the power adapter that came with Cintiq. If a different type of power adapter is used, Cintiq will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty. Be sure to use a grounded power source when applying power to Cintiq. CAUTION Do not conne
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Cintiq21UX_Manual.fm Page 4 Monday, November 5, 2007 10:27 AM WARNING Hg – LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. The Cintiq pen display has a backlight which contains mercury (Hg). Be sure to dispose of properly, and to manage any disposal of this unit in accordance with your local ordinances and laws. WARNING Do not disassemble the Cintiq stand. Impr
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Cintiq21UX_Manual.fm Page 5 Monday, November 5, 2007 10:27 AM Reuse, recycling and recovery. You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region. By doing this, you can help improve the environment of your community as well as minimize the potential negative effects created, should any hazardous substance that may pos
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Cintiq21UX_Manual.fm Page 6 Monday, November 5, 2007 10:27 AM CONTENTS Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Cintiq21UX_Manual.fm Page 7 Monday, November 5, 2007 10:27 AM Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Cintiq21UX_Manual.fm Page 8 Monday, November 5, 2007 10:27 AM UNPACKING YOUR CINTIQ PACKAGE CONTENTS You will find the product parts and accessories packed together in the accessories box. To avoid damaging your product, please review the instructions on the following pages before setting up or using Cintiq or the Cintiq stand. Your product came with the following items: Cintiq 21UX pen display, main unit Cintiq stand (MST-A103) with attached cable *Patented Parts and accessor
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Cintiq21UX_Manual.fm Page 9 Monday, November 5, 2007 10:27 AM SETTING UP THE CINTIQ STAND Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the pen display is mounted on it. Then familiarize yourself with the stand components. WARNING Do not operate the incline adjustment levers when Cintiq is not mounted on the stand, and do not lift the stand by the adjustment levers; the stand is spring-loaded and may cause injury or d
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Cintiq21UX_Manual.fm Page 10 Monday, November 5, 2007 10:27 AM UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY Remove any packing materials from the back of the display unit and cabling. To mount Cintiq on the stand: • Make sure the stand is stable on your desktop or other work surface and will not tip or fall when Cintiq is mounted on it. Securely grasp Cintiq with both hands so that the display faces toward you, with the power switch and LEDs located at the top. Align Ci
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Cintiq21UX_Manual.fm Page 11 Monday, November 5, 2007 10:27 AM WARNING When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a – B – stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly. After the display unit has been mounted on the stand, remove the foam blocks that lock the adjustment levers in place. Save these blocks with the other packaging materi
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Cintiq21UX_Manual.fm Page 12 Monday, November 5, 2007 10:27 AM ADJUSTING ROTATION The pen display can be rotated on the display stand when the incline is less than or equal to 25 degrees. To adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will move on the bearing hub. You can only rotate the display unit 180 degrees in either direction. If you do not plan to rotate the Cintiq, use the rotation lock screws to fasten the display to the stand i
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Cintiq21UX_Manual.fm Page 13 Monday, November 5, 2007 10:27 AM REMOVING CINTIQ FROM THE DISPLAY STAND To remove Cintiq from the display stand: • If the rotation lock screws are attached, remove them from the back of Cintiq. • Position the pen display to landscape orientation before removing it from the display stand. The stand will not release unless Cintiq is in landscape orientation. • Next, raise the stand incline to the highest position. See Adjusting the display incline on page 11 fo
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Cintiq21UX_Manual.fm Page 14 Monday, November 5, 2007 10:27 AM CINTIQ PEN DISPLAY COMPONENTS After the Cintiq pen display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components. The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1600 x 1200 pixels at 16.77 million colors. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other informati
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Cintiq21UX_Manual.fm Page 15 Monday, November 5, 2007 10:27 AM REAR VIEW Digital/Analog (DVI/VGA) switch On Screen Display (OSD) controls Set this switch for the video connection you will be using. Use these controls to adjust a variety of display settings. See Adjusting the display on page 35. Integrated pen holder and alternate cable exit The pen can be stored here. If you are not using the Cintiq stand supplied with the unit, you can route the cable to exit from this location. See
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Cintiq21UX_Manual.fm Page 16 Monday, November 5, 2007 10:27 AM INSTALLATION SYSTEM REQUIREMENTS Before installing Cintiq, make sure your computer meets the following minimum system requirements: • PC. Windows Vista™, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-I adapter, not included. Cintiq
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Cintiq21UX_Manual.fm Page 17 Monday, November 5, 2007 10:27 AM STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on – this can damage the display or video card. • If your computer has only one video connector, you will need to unplug your previous dis
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Cintiq21UX_Manual.fm Page 18 Monday, November 5, 2007 10:27 AM If connecting to an Apple ADC or mini-VGA connection, you will need to obtain an appropriate adapter. Adapters can be purchased at various retail outlets. For ADC operation, plug the Cintiq video cable into the ADC to DVI-I adapter. Then plug the ADC adapter end into the ADC connector on Apple ADC your video card. connector For an Apple mini-VGA connector, plug the Cintiq video cable into the VGA to DVI-I adapter (supplied
