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User Guide
Introduction
Thank you for purchasing nu•m8; the world‟s first location device specifically designed to be worn
by children.
It is my hope that nu•m8 will make parents feel more comfortable in allowing their children to play
un-supervised, so that “kids can be kids” and enjoy the benefits of being free to interact with their
peers through unstructured play.
I know, like you, that the social environment in which our children are growing up can, at times, be
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Contents Getting started ..................................................................................................................... 3 Start-up ................................................................................................................................ 6 Time ..................................................................................................................................... 8 Using the Customer Portal ..............................
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Getting started Remove nu•m8 from its packaging and place it on charge using the supplied desk top charger for a full 8 hours before use. The red LED will illuminate whilst nu•m8 is charging. This will be replaced by the green LED illuminating when nu•m8 is fully charged. The green LED light may illuminate faster than quoted above but we still advise that you charge it the full 8 hours to ensure that the battery is fully topped up. Whilst there may be some residual charge from manufa
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Device details To complete the registration process you will need:- the serial number of your nu•m8, (found on the base of the packaging) gift certificate number (if applicable) a valid debit or credit card registered at your address the telephone number of the mobile phone, and email address that you want to receive alerts to as primary contact A digital photograph of your child, or other image, if you want to upload it to your part of the customer portal, maximum size 20
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Now disconnect the strap from the housing using the tool provided. nu•m8 is now ready for normal use. You can now adjust the strap to fit your child‟s wrist. Use the release tool located in the back of the charger base to un-do and re-do the locking screw in the strap. It is important that the strap is tight enough so that it cannot be slipped over the hand, but not so tight that it is uncomfortable. The strap is adjusted as follows:- Your nu•m8 is now ready to
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Start-up PLEASE NOTE We recommend that you ensure that the time has displayed on nu-m8 before you let your child out to play. This is a visible indication that nu-m8 is connected. If you have poor network coverage at home this process may not complete. However, nu-m8 will connect as coverage improves, which may be as close as the end of the street, so when you are comfortable that nu-m8 completes its log on within close proximity of home it will not be necessary for the time t
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When the clock appears on the screen nu•m8 has logged on to the mobile phone network and you must now go to the Portal and send nu•m8 the 'Switch Off' command. When this has been processed and the Portal has updated showing nu•m8 is off ('Off' checked in the right hand status panel) release the strap from the housing, using the tool supplied, and nu•m8 is ready to be placed on your child and the start up sequence re- commenced. Subscriptions: If nu•m8 is out of subscription it will
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Time The time can only be adjusted from the mobile phone set to receive alerts. This will be the primary contact details given at registration. (To change the alerts please see the “Alerts” section below.) Clock display The nu•m8 display can be adjusted to show:- Analogue watch or 12 hour digital or 24 hour digital. To set analogue watch - text “clock” To set 12 hour digital - text “12” To set 24 hour digital - text “24”. Setting the time To correct
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Using the Customer Portal- www.lok8u.com/uk/portal To use the customer portal please log in using the user name and password that were chosen at registration The first screen that appears is shown below. Simply click the red cross and the next screen will appear. (If you do not want this pop up screen to appear again tick the box at the bottom before navigating away from the pop up box). 9
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You are now ready to interact with nu•m8 using the functionality that is described in the following sections of this manual. If at any time you need assistance just click the “Help” button and the following screen will appear. Simply select the article that deals with your query or just type your query in to the search box. 10
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As mobile phones have a limited screen size and a less than perfect key pad, some of the functionality of the Customer portal from mobiles is available by text messaging of instructions to nu•m8:- Where are you request text “wru” Off (to release strap) text “off” Safe Zone on text “safe (radius as metres)” Safe Zone off text “zone” Clock Analogue text “clock” Clock 12 hour digital text “12” Clock 24 hour digital text “24” Standby text “stand” We ensure that
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Where are you request I want to know where my child is now! This can be done from either your mobile phone or desk-top computer. From your Mobile To contact nu•m8 via your mobile phone the “alerts send to” on the portal must be set to the mobile phone that you will be using to text nu•m8 (see Alerts section 9 below). Now text “wru” to the nu•m8 phone number. That mobile phone number will then be validated to ensure that it is authorised and then the location of your child
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From my Desk-top computer; Log in to the Portal using the username and password that you chose when registering nu•m8. Now select the nu•m8 of the child that you want to find, or if you want to know where all of your nu•m8‟s are, press “Select All”. 13
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Now Click the “where ru” button………… …and you will see the following screen It is not possible to click the “Where ru” button again until the Portal has completed its process of locating your child. Once nu•m8 has responded the location will be shown as a cross hair which if you place your mouse in the area will give the degree of accuracy and the time. The image on the portal will then change to the nu•m8 standard icon and the radiating antennae image will pulse until
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Once a GPS location is received the image in the left hand panel will change to the image of the nu•m8 selected at registration and the GPS location will be shown on the map. (See below). You can select the format of the map to be:- “Map” (street map format showing street names), “Satellite” (helicopter view of the location) “Hybrid” (helicopter view with street names). You can also zoom in/out and pan up/down/left/ right using the navigation keys to the left of
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If your child‟s current location gives you cause for concern, select “Live Track” to monitor where they are going. (Section 9, page 26). 16
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Maximise map To maximise the viewing map area click on the “Maximise Map” tab This will enlarge the map area to fill the page as follows:- You can now drag the map and pan in or out. Data updates will not refresh the map. This is particularly useful when you are reviewing a live track trip for example. 17
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If a position, or status change of a nu•m8 is received whilst in drag mode, the orange “Drag Mode” icon will change to grey indicating that there is information pending. If you click on the grey bar the map will update with the latest information. To exit “Maximise Map” click on the boxed red cross. 18
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Set, apply and edit a ‘Safe Zone’ A Safe Zone is an area on a map where you are happy for your child to play. If they move outside of this area you will receive an alert (this may be school, a playground, a shopping centre or even home). From my Mobile It is only possible to set a defined radius circle, centred on your Childs current location from your mobile phone. As was the case in a “Where ru” request ensure that the alerts on the portal for the particular nu•m8 are set
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New Safe Zone Log in to the customer portal and select the nu•m8, or all of your Nu•m8‟s that you want to set the Safe Zone for, it (they) will then be displayed in the top right corner as the selected nu•m8(s). Click on “Safe Zone” in the right hand panel and then click on 20
