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FAQs
Insignia FY10 LCD TVs
(NS-L19Q-10A, NS-L19W1Q-10A, NS-L22Q-10A,
NS-L26Q-10A, NS-L32Q-10A, NS-L37Q-10A,
NS-L42Q-10A)
July 29, 2010
Setup......................................................................................................................1
Image/Picture Issues............................................................................................5
Hardware Issues .................................................................................................
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NS-L19W1Q-10A: http://insigniaproducts.com/products/televisions/NS-L19W1Q- 10A.html NS-L22Q-10A: http://insigniaproducts.com/products/televisions/NS-L22Q- 10A.html NS-L26Q-10A: http://insigniaproducts.com/products/televisions/NS-L26Q- 10A.html NS-L32Q-10A: http://insigniaproducts.com/products/televisions/NS-L32Q- 10A.html NS-L37Q-10A: http://insigniaproducts.com/products/televisions/NS-L37Q- 10A.html NS-L42Q-10A: http://insigniaproducts.com/products/televisions/NS-L42Q
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2. How do I setup my TV? Have you tried using your Quick Setup Guide to help you through this process? If more help is needed, please follow the steps below. Connecting Devices o Do you need help selecting the best connection? To get the best digital audio and picture, use an HDMI connection. Component is the 2nd best followed by S-Video and A/V cables (RCA Cables, Composite Cables). o What type of cable are you using? HDMI Cable – Connect an HDMI cable to the HDMI jack
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If you are using an antenna: 1. Press MENU. The on-screen menu opens with the Picture menu displayed. 2. Press ◄ or ► to highlight the CHANNELS. The Channels menu opens. 3. Press ▼ to highlight Auto Channel Search, then press OK/ENTER or ► to open the Auto Channel Search screen. 4. Press ▼ to highlight Antenna, then press OK/ENTER to start the scan. You can see the search progress and how many channels are found in the on-screen menu. After the scan is complete, the menu closes
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o A/V Cables (RCA Cables, Composite Cables) have a yellow video cable, and red and white audio cables. 1. Connect A/V cables to the AV IN jacks on the back or side of your TV and to the AV Out jacks on the A/V device. 2. To play from a A/V device: a. Turn on your TV, then press VIDEO to select the correct A/V input. b. Turn on the A/V device, then set it to the correct mode. See the documentation that came with the device for further instructions. 4. How do I attach my stand?
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2. Press MENU. The on-screen menu opens with the Picture menu displayed. 3. Press ◄ or ► to highlight CHANNELS. The Channels menu opens. 4. Press ▼ to highlight Channel Strength, then press OK/ENTER or ► to open the DTV signal meter. 5. Move the antenna around the room or close to a window. Check the signal strength of the digital channels again. The optimal location may vary by channel. 6. Press EXIT to close the menu. o The UHF band (channels 14 and higher) is more directional t
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broadcast tower. Getting good UHF reception can be more difficult than VHF. o If you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to the point that it's not watchable. If you're really on the fringes—either too far from a tower or with too many obstacles in the way—you'll see a black screen that says "No signal." o Reception can vary by channel, depending on the location and broadcast power level of a given station. o Make sur
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o Reception can vary by channel, depending on the location and broadcast power level of a given station. o Make sure your antenna is connected securely to the TV. o Use a basic indoor set-top antenna designed to pick up both VHF and UHF. OR Use a set-top antenna that has a built-in signal amplifier. OR Use an antenna mounted on your roof or in your attic. o For more information about antennas and the available channels in your area, visit www.antennaweb.org The video cables you
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channels. o If you are using cable connected directly to the TV, you need to scan for channels. To scan for channels: 1. Press MENU. The on-screen menu opens with the Picture menu displayed. 2. Press ◄ or ► to highlight the CHANNELS. The Channels menu opens. 3. Press ▼ to highlight Auto Channel Search, then press OK/ENTER or ► to open the Auto Channel Search screen. 4. Press ▼ to highlight Cable, then press OK/ENTER to start the scan. You can see the search progress and how ma
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power level of a given station. Contact your cable or satellite provider. o If you are using cable connected directly to the TV: Try scanning for channels: 1. Press MENU. The on-screen menu opens with the Picture menu displayed. 2. Press ◄ or ► to highlight the CHANNELS. The Channels menu opens. 3. Press ▼ to highlight Auto Channel Search, then press OK/ENTER or ► to open the Auto Channel Search screen. 4. Press ▼ to highlight Cable, then press OK/ENTER to start the scan. You
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not watchable. If you're really on the fringes—either too far from a tower or with too many obstacles in the way—you'll see a black screen that says "No signal." Reception can vary by channel, depending on the location and broadcast power level of a given station. Make sure your antenna is connected securely to the TV. Use a basic indoor set-top antenna designed to pick up both VHF and UHF. OR Use a set-top antenna that has a built-in signal amplifier. OR Use an antenna moun
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Audio Issues 14. I have no sound or my sound has static noise. Check volume levels. Make sure the TV volume is not muted. Make sure headphones are not connected to the headphone jack. Make sure your connections are connected correctly to the jacks on the TV and on the external devices. Check the signal strength of the digital channels. It is possible you are receiving marginal reception. Both the picture and sound may freeze or break up due to poor reception. 1. Press CH
