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Fax Sharing User’s Guide
February 2000
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WinFax PRO Fax Sharing User’s Guide Copyright Notice © Symantec Corporation 2000 All rights reserved. The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of Symantec Corporation. Information in this manual is subject to change without notice and does not r
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CONTENTS About this Guide .................................................................................... 6 Using the Online Help ......................................................................................................6 Getting Help in a Dialog ..................................................................................................7 Documentation Feedback .................................................................................................7 Introducing Wi
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Contents iv
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WinFax PRO Fax Sharing If you do not have a modem installed on your computer, you can still use WinFax™ PRO to send and receive faxes. To do so, you must be attached to a network, and there must be at least one computer with a fax capable modem or similar communications device and WinFax installed. This modem sharing feature in WinFax is called Fax Sharing. If you are sending and receiving messages using a modem on another computer, your computer is a Fax Sharing Client station. If you and
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WinFax PRO Fax Sharing About this Guide While this guide contains instructions for the most basic Fax Sharing tasks, the online help covers all features. Additional information on using the Fax Sharing Host (that is, WinFax with a local modem or device) is provided in the WinFax PRO User’s Guide, available in Adobe Acrobat format on your WinFax installation CD. Using the Online Help The Help Topics dialog is the main entry into the WinFax online help and contains links to both feature over
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About this Guide Getting Help in a Dialog Many WinFax dialogs and windows contain a help button (in the upper right corner) that you can use to display information about on-screen components, such as commands and individual fields in dialogs. Help button in upper right corner of most To view the pop-up help for an on-screen component: WinFax dialogs and windows In a dialog, click the What’s This? button in the upper right corner, then click any screen element. A pop-up appears over the e
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WinFax PRO Fax Sharing To forward your feedback, use any of the following methods: Q Fax – Fax your comments to 1-416-441-0333 to the attention of the Technical Publications Department. Q Postal letter – Send a letter to: Symantec Corporation Technical Publications Department 895 Don Mills Road, 500-2 Park Centre Toronto, Ontario M3C 1W3 (Canada) Introducing WinFax PRO Fax Sharing WinFax turns your computer into a full-featured fax messaging communications center. Using WinFax, you can send an
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Introducing WinFax PRO Fax Sharing Sending Faxes Step 1: Prepare your fax using Fax Sharing Client, then click Step 4: Your fax is the Send button to send it to received on the the Fax Sharing Host’s Outbox. destination fax device. Step 2: Fax Sharing Client sends your fax files to the Fax Sharing Host’s Outbox. Destination Client Step 3: The Fax Sharing Host sends your fax when the host modem or device is available. If you scheduled your fax, the Host with modem or Fax Sharing Host
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WinFax PRO Fax Sharing System Requirements The Fax Sharing feature enables Fax Sharing Client stations to transfer faxes across the network to and from the Fax Sharing Host station. To use the Fax Sharing feature, you need at least one Fax Sharing Host station and one Fax Sharing Client station on your network. Multiple Client stations can connect to a single Host station at any one time (maximum 15 under Windows 95/98, maximum 25 under Windows NT/2000). The Fax Sharing Host station is any
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Installing WinFax for Fax Sharing (Administrators Only) Icon Program WinFax PRO Message Manager – Use WinFax PRO Message Manager to maintain a list of all WinFax messages, and to create detailed reports about fax events. Starting and Exiting WinFax Programs The Message Manager is the main interface for sending faxes, for organizing and storing messages, and for configuring your WinFax system. Program Setup is the program you use to set up Fax Sharing and modify your WinFax preferences. You c
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WinFax PRO Fax Sharing Setting Up a Fax Sharing Host Station Your Fax Sharing network must have at least one Fax Sharing Host station. If you have a modem or communications device attached to your WinFax station, you can share your modem or device with other WinFax users on your network when you enable the Fax Sharing Host feature. To set up your WinFax station as a Fax Sharing Host, install WinFax to work with your modem or device and then enable the Fax Sharing Host feature. Installing W
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Installing WinFax for Fax Sharing (Administrators Only) Enabling the Fax Sharing Host Feature To allow Fax Sharing Clients to receive voice messages and send and receive faxes using the host computer, you must first enable the Fax Sharing Host feature and then enable automatic reception. To enable the Fax Sharing Host feature: 1 If your Host computer is running under Windows 95/98, proceed to Step 2. If your Host computer is running under Windows NT/ 2000, create an account on the Fax Sharing
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WinFax PRO Fax Sharing 4 Click the General tab. 5 Enable Use This WinFax PRO Station As A Fax Sharing Host. 6 If you want to protect the Fax Sharing Host station with a password, enable Use Password then type a password in the Password field. 7 In the Host Computer Information section, type the appropriate information. 8 In the After Sending Client Events section, click the option that best describes what you want WinFax to do with messages that Fax Sharing Client users send and receive thr
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Installing WinFax for Fax Sharing (Administrators Only) Start Here Copy files to network (see page 16) Copy the installation files to a shared network directory. WinFax CD Script files (see page 18) Silent response file (see page 17) Shared Copy the script file (WFSCRIPT.SPT) Copy the silent response file (SETUP.ISS) network to the shared network directory. to the shared network directory. directory Fax Sharing Client Installation On the Fax Sharing Client computer, run the Setup program
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WinFax PRO Fax Sharing 4 Create an installation script file (WFSCRIPT.SPT) containing the appropriate installation options. See “Creating an Installation Script” on page 18. 5 Copy both the InstallShield silent response file (SETUP.ISS) and the installation script (WFSCRIPT.SPT) to the Disk1 subdirectory of the network directory containing the WinFax installation files. 6 Instruct users to install WinFax using the silent response file and installation script. See “Starting the Scripted Inst
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Installing WinFax for Fax Sharing (Administrators Only) Creating an InstallShield Silent Response File WinFax uses the InstallShield program. To perform a scripted install, InstallShield requires you to create a silent response file (SETUP.ISS). You can create a silent response file by running the Setup program with the “-r” command line parameter. This parameter instructs the Setup program to record all of your selections in a silent response file (SETUP.ISS) that you can later use as an i
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WinFax PRO Fax Sharing (that is the drive and directory specification) after the equals sign in the “szDir=” line and proceed to step 10. Note: You must edit the silent response file (SETUP.ISS) before you can run a scripted installation. 10 Save the file and exit Notepad. 11 Copy the file to the Disk1 subdirectory of the network directory containing the WinFax installation files. Creating an Installation Script If an installation script is included in the Disk1 subdirectory of the network d
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Installing WinFax for Fax Sharing (Administrators Only) Note: The sample script file also contains information for other modems and communications devices. Do not delete those entries. 4 Save the updated file. 5 Copy the file to the Disk1 subdirectory of the network directory containing the WinFax installation files. Starting the Scripted Installation The Setup program guides you through the installation process by prompting you for information and automatically determining your system confi
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WinFax PRO Fax Sharing 4 Click the Windows Start button, and then click Run. The Run dialog appears. 5 In the Open field, type ... \SETUP.EXE -s … where “network path” is the location of the WinFax installation files on the network. 6 Click OK. The Setup program installs WinFax. 7 After the install is complete, restart the computer. 8 Start Message Manager (see page 11). 9 On the Receive menu, click Automatic Receive. Troubleshooting the Scripted Installation The scripted insta