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Getting Help from Canon
Email Tech Support — www.canontechsupport.com
Toll-Free Live Tech Support — (1-800-828-4040) under warranty
This option provides live telephone technical support, free of service charges, Monday-Friday (excluding
holidays), during the warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
User’s Guide
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of t
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Model Name K10334 (JX210P) About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. ® International ENERGY STAR Program As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. Depending on your application program, operations may differ. For details, refer to the instruction manual of your application. The steps described in this manual are in Windows Vista operating syst
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Introduction Useful Information Replacing a FINE Cartridge When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception of faxes. See “Printing a Document in Memory” on page 39 See “Replacing a FINE Cartridge” on page 52 See “Aligning the FINE Cartridge” on page 55 One-touch and Coded Dial Numbers You can register One-touch and Coded Dial numbers in your fax machine to make sending faxes easier and faster. See “Registering One-touch Speed Dialing Numbers
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Reading the Documentation This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide. Warning Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. Caution Indicates a caution concerning operations that may l
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Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions. Choosing a loc
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Caution You may cause injury or damage the machine if you ignore any of these safety precautions. Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the machine in a location with an ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity
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How to Use the Documentation Provided Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. User’s Guide (This guide) Read this guide when starting to use the machine. After following instructions in your setup sheet, we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine. On-screen Manual Read this guide when printin
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3 Prepare the FINE Cartridge. Caution Do not touch internal parts other than the Holder. Do not drop or shake FINE Cartridge as this may cause the ink to leak out and stain your clothes and hands. Important Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine may not print out properly if you touch it. Do not reattach the protective tape once it has been removed. Handle the removed protective tape carefully to avoid getting your hands dirty or staini
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Selecting the Language for the LCD If an unintended language is displayed on the LCD, change it into your desired language following the procedure below. 1 Press [Menu]. 2 Press [ }] once, then press [Start/Copy]. 3 Press [ }] five times, then press [Start/Copy]. 4 Press [ }] twice, then press [Start/Copy]. The currently selected language name is displayed in the language itself. 5 Press [ }] once, then press [Start/Copy]. Each time you press [ }], the display cycles through: ,
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Installing the Printer Driver Important The machine is not compatible with Macintosh computers. Notes on the Installation Process Quit all running applications before installation. Log into a user account with the administrator privilege. Do not switch users during the installation process. If the Found New Hardware or Found New Hardware Wizard screen appears automatically, remove the USB cable connected to your computer. (In Windows XP and Windows 2000, remove the USB cable connected to
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Before Using Your Machine Main Components and Their Functions (1) (2) (3) (4) (5) (6) (7) (8) (9) (11) (12) (10) (13) (14) (15) (1) Document Cover (11) External Device Jack (2) Paper Support (12) Telephone Line Jack (3) Rear Tray (13) USB Port (4) ADF (14) Handset Jack (5) Document Guide (15) Power Cord Connector (6) Paper Guide (7) Handset (8) Operation Panel (9) Cover (10) Holder 10 Before Using Your Machine
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Operation Panel (1) (2) (3) (4)(5) (6) (7)(8) (9) (10) (11) (12) (13) (14) (15)(16)(17)(18) (19) (1) [Maintenance] (see page 50) (10) One-Touch Speed Dialing button (see page 18) (2) [ON] (see page 12) (11) [Pause] (see page 28) (3) [Receive Mode/Resolution] (see page 23, page 25, page 34) (12) [Space] (see page 13) (4) [Menu] (see page 14) (13) [Clear] (see page 14) (5) Ink Lamp (see page 50) (14) [Hook] (see page 24) (6) [Caller History] (see page 28) (15) [Start/Copy] (7) LCD (Liquid Cry
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Turning the Machine ON and OFF Turn on the machine before using. Turning on the Machine Before turning on the machine, confirm that the FINE Cartridge is set into place. Note If preparatory operations are not yet finished, follow your setup sheet to complete them. 1 To turn on the machine, press [ON]. [ON] flashes green for a while, and then turns on. Note If an error message is displayed on the LCD, see “LCD Messages” on page 73. When the machine is left inactive for more than 4 minutes 30 s
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Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want. Button Uppercase Letter Lowercase Letter Number Mode Mode (:A) Mode (:a) (:1) 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 0 Uppercase letter Lowercase letter Number mode mode (:A) mode (:a) (:1) Note After 120 seconds of no operation panel input, the fax returns to standby
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To delete a character: (1) Use [ [] or [ ]] to move the cursor under the incorrect letter. Then press [Space]. To delete an entire entry: (1) Press [Clear]. 3 Continue entering other letters or numbers using the numeric buttons. 4 When you have finished entering characters, press [Start/Copy] to register the entry. Setting the Telephone Line Type Before using your fax, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, che
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Registering Sender Information You can register sender information (Transmit Terminal Identification (TTI)) in your machine so that your name, your fax/telephone number, and the date and time of transmission are printed in small type at the top of each page to be received. Thus, whenever you send a fax from this machine, the recipient receiving the fax knows who sent it, and when it was sent. Below is an example of how your sender information would print on a fax sent from your machine: 01/25
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Registering Your Fax/Telephone Number and Name This information appears at the top of each document you send. 1 Press [Menu]. 2 Use [ {] or [ }] to scroll through the menus and select , then press [Start/Copy] twice. The LCD displays . 3 Use [ {] or [ }] to select , then press [Start/Copy]. 4 Enter your fax number (up to 20 digits) using the numeric buttons, then press [Start/ Copy] twice (see page 13). You can enter a space to make your number
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Setting Daylight Saving Time (Summer Time) Some countries/regions adopt the daylight saving time (summer time) system that shifts the clock time forward or back at certain periods of the year. You can set your machine to automatically change the time by registering the day and time that daylight saving time (summer time) begins and ends. 1 Press [Menu]. 2 Use [ {] or [ }] to select , then press [Start/Copy]. 3 Use [ {] or [ }] to select , then press [Start/C
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Registering One-touch Speed Dialing Numbers and Names One-touch speed dialing allows you to dial a number by pressing a single button. Before you can use one-touch speed dialing, you must register the receiving number with your fax. You can also register the name of the party; the name appears on the printout of the ONE-TOUCH SPEED DIAL TELEPHONE NO. LIST. Note It is recommended to print out a copy of the ONE-TOUCH SPEED DIAL TELEPHONE NO. LIST and keep it for reference. See “Activity Report
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Registering Coded Speed Dialing Numbers and Names Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number can be registered under each two-digit speed dialing code and you can register up to 60 locations. You can also register the name of the party the name appears on the printout of the CODED SPEED DIAL TELEPHONE NO. LIST. Note It is recommended to print out a copy of the CODED SPEED DIAL TELEPHONE NO. LIST and keep it for reference. See “Activity