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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 1
Payphone Contour 400
User guide
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 2 Calls and cash pages 4 – 17 find out: calls • how to make calls making a call using the handset . . . . . . . . . . . . . .04 • about the different types of calls making a loudspeaker call . . . . . . . . . . . . . . . . . . . .04 you can make making a call using a headset . . . . . . . . . . . . . . . . .05 • calling a memory number . . . . . . . . . . . . . . . . . . . . . . . 6 about pre-funding changing the speech volume . . . . . . . .
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Features Calls and cash Troubleshooting pages 18 – 27 pages 4 – 17 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 3 Features pages 18 – 27 find out how to get the most from your payphone If you’d like to change the way any of these features work, you can contact us using the details on page 34, or follow the instructions in this section. Subject to your contract PIN change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 old coins . . . . . . . . . . . . . . . .
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 4 Making calls and managing your cash Making a call using the handset Making a loudspeaker call 1 Lift the handset and insert your money 1 Press the green LOUDSPEAKER button and insert your money eg INSERT 20p eg INSERT 20p 2 Dial the number 2 Dial the number and wait for an answer When you’ve dialled, the payphone will check that there’s enough money to start the call. If there isn’t, it will eject the eg 020 7123 4567 first coin and request o
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 5 Making a call using a headset 1 Plug your headset into the headset lead and press the blue HEADSET button The light will come on. INSERT 20p 2 Insert your money 3 Dial the number eg 020 7123 4567 4 Press the blue HEADSET button when you’re ready to end your call 5
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 6 Calling a memory number 1 Lift the handset, press the green LOUDSPEAKER button or plug in your headset and press the blue HEADSET button to start your call eg INSERT 20p 2 Press the Memory button you want and wait for the call to be answered Any more coins you put in while the payphone is dialling will be ejected. eg TAXI Changing the speech volume Press VOLUME up to four times to increase the volume Press VOLUME again to return to the initia
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 7 Making another call 1 Don’t hang up at the end of the first call As long as you have the minimum fee left, you can make another call. 2 Press the orange NEXT CALL button please dial 3 Dial the next number you want eg 020 7123 4567 4 Watch the display for information 7
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 8 The BIG RED BUTTON Checking a number before you call Callers can press the big red button to call for local assistance in an emergency. 1 Do not start the call You will need to programme the local assistance number (see page 22). 2 Press H H KEy number 1 Press the big red button and wait for an answer The LOUDSPEAKER and HEADSET lights will come on. You can use the loudspeaker or the handset. 3 Dial the phone number you want and check the nu
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 9 Checking the cost of your call Answering an incoming call The headset and loudspeaker lights will flash when the 1 Start the call and press H H payphone rings. KEy number 1 Lift the handset, press the green LOUDSPEAKER button or plug in your headset and press the blue HEADSET button 2 Dial the phone number you want The display will switch between the number you d
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 10 4 Press H H Switching pre-funding on With a pre-funded account, callers don’t need to use coins acc pin 01 for calls to the four numbers they call most often. They just need to enter their own PIN and press a memory button. The cost of the call will be charged to their account. 5 Press H H You can have up to 30 pre-funded accounts. pin The account holders will need to ask you to pay money into their account before they can start making calls
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 11 10 Enter the first phone number that the account holder To change a pre-funded phone number wants and press H H 1 Follow steps 1 to 9 on page 10 11 Press Memory 1 to scroll through and choose the You may not need to add more money. charge band the payphone should use when the account holder calls this number 2 Enter the new phone number and press H H 12 Press H
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 12 To add money to an account To delete an account The account holder can also add money during a call to Make sure you make a note of the credit held in the top up their account. account before you delete it. This information will be lost. 1 Lift the handset, unlock the top cover, enter your owner 1 Lift the handset, unlock the top cover, enter your owner PIN and relock the top cover PIN and relock the top cover money MONEY 2 Dial S S79H H 2 D
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 13 Making a pre-funded call 1 Lift the handset, press LOUDSPEAKER ON/OFF or plug in your headset and press HEADSET ON/OFF eg insert 20p 2 Press S S, enter your PIN and press H H eg PLEASE DIAL 3 Press a Memory button to make your call eg 020 7123 456 The payphone will dial the number and show the credit in the account. You can insert coins during any call to top up
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 14 Using a text phone Calls made using a text phone will be charged at the normal payphone rate. 1 Plug your text phone into the socket 2 Press the green LOUDSPEAKER ON/OFF button to start your call 3 Insert your money 4 Dial the number on the payphone keypad eg 020 7123 456 5 Use your text phone as normal when your call is connected 6 Remove the text phone from the socket when your call is over and press the green LOUDSPEAKER button If you don
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 15 Redialling the last number you called Transferring a call from an extension You can transfer a call from an extension phone to 1 Don’t hang up when you hear the engaged tone the payphone. You will need to programme 0800 on the red button 2 Press the orange NEXT CALL button so you won’t be able to use it for local assistance calls (see page 22). please dial 1 Pr
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 16 Using the owner mode Using the control port People who know the PIN can make calls without using You can use the control port to connect keypads and other coins. Usually this is only the owner of the payphone. equipment to the phone. If you would like more information on what equipment you To switch this feature on, contact the Helpdesk. For contact can connect to the control port, contact the Helpdesk. For details, see page 34. contact det
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 17 Checking your takings 1 Lift the handset and unlock the cover pin 2 Press S66H The display shows how much money the payphone has taken since it was last reset. If you’re going to empty the cash tray, reset the payphone to £0. • To leave the amount unchanged Press H eg £32.40 • To reset to £0 Press 0H £0.00 • To see how much the payphone has taken since it was f
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 18 Features Your Payphone Contour 400’s many features let Programming the features yourself you choose just how you want it to work. Before you can programme the features you need to begin the owner programming mode Depending on your contract with BT, you can change the way the features work. We can do 1 Lift the handset or press the green this for you if you contact the Helpdesk. LOUDSPEAKER ON/OFF button We’ll need to know the telephone numbe
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Calls and cash Features Troubleshooting pages 4 – 17 pages 18 – 27 pages 28 – 29 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 19 Feature page Feature page Programme your payphone to recognise 24 Use the PIN change feature if you think 20 New coins when they’re introduced and to someone else knows your PIN or you want reject Fake or Old coins one that’s easier to remember Use Call barring to stop calls to certain numbers 20 Switch on Call privacy if you’ve got more than 25 one phone connec
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2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 20 Choose the feature to programme Start Programme … … and watch the display End PIN change H Change your PIN if you think that S74H • Enter the PIN you want SET TO _ _ _ Display someone else has found out what it is blinks to or if you want one that’s easier to confirm remember. change Keeping your PIN safe If you want to write your PIN down, make sure you disguise it as another number such as phone number or birthday. Call barring H FREE You
