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MyLife™ Notebook Webcam
5.0 mega pixel max resolution

Model # IH-W310NS, IH-W311NN, IH-W312NP,
IH-W313NR

Product Knowledge Base

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Frequently Asked Questions (FAQs) 1. What is included in the box? • MyLife webcam pro (USB). • ArcSoft MediaImpression and installation driver CD • User manual. 2. What are the system requirements? • Windows XP Service Pack 2 or Vista • USB port (a USB 2.0 port is required for optimal performance) • CD-ROM drive 3. Where can I download the latest driver? Visit www.life-works.com/drivers 4 . Where can I find warranty information? Visi

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• Adjustable notebook mount Note: your must installation the software before connecting the webcam to your computer. 6. How to Install Software Note: You must install the driver software before connecting your webcam to your computer. Installing Webcam driver: • Insert the installation CD into your computer. On the screen that appears, click install driver. • An Install Shield Wizard dialog box displays. Click Next. • After the driver has been installed, an Install Shie

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• Connect the USB cable to a USB port on your computer. Clip the webcam onto the top of your notebook’s screen. 8. How to access advanced features • Click Start > All Programs > ArcSoft MediaImpression > MediaImpression to open the Start Page. Access all advanced features from this menu. 9. How to capture still shots or videos • From the Start Page, click Webcam. The Capture window displays. • For a still shot, click Capture. (You can also take a still shot by pressing the snapsh

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11. How to remove video flicker? • Video flicker is when the image is not steady, and often appears as a series of bands moving up or down the screen. To remove video flicker: • Click the webcam settings button in the Capture window. • The webcam properties dialog box displays. Select the Stream Property tab. • Select the AC power frequency used in your region of the world: 60 Hz for the U.S., Taiwan, Korea or Japan (west), or 50 Hz for Europe, Australia, Africa, Asi

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Troubleshooting Steps No video is displayed • Ensure the webcam is connected to the computer. Use a different USB port. • Connect the webcam to a USB port on the computer, not a USB hub. • Uninstall and reinstall the driver. To uninstall the driver, click Start >Control Panel > Add or Remove Programs, select MyLife Notebook Webcam and click Change/Remove. Video stutters or stops • Disconnect and reconnect the webcam. • Ensure the webcam is connected to a USB 2.0 port

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Product operating tips • Your webcam operates best if you sit about 3 ft. (1 m) from the camera. This ensures the picture is not distorted and that the microphone can easily pick up your voice. • Turn the ring on the front of the webcam to manually focus the image. • Press the button on top of the webcam to take a still shot. • Click Extras > Help in ArcSoft MediaImpression for more details on how to use the application with your webcam For questions regard