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Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 89 of this manual. The information contained in this manual is be lieved to be correct at the time of printing. Some of the contents in the phone may differ depending on the software version in your phone. This manual has all the feature operations and troubleshoot
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Table of Contents Phone Settings 26 Ringer Volume 26 Package Contents List 5 Keypad Tone 27 Getting to know the ip8301 6 Contrast 28 Phone Keypad and Screen Layout 6 Reset Settings 29 Handset Status Icons 7 Ring Tones 30 Using the Handset 8 Time 31 Chart of characters 9 Registration Settings 33 Chart of symbols 10 Handset Settings 33 Base Layout 11 Base Settings 36 Activation 12 Help 42 Activating the Phone 12 Help – Call Features 42 Basic Calling Features 13 Help – Onl
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Regulations 93 Technical Specifications 95 Frequency control 95 Transmit frequency 95 Receive frequency 95 Channels 95 Nominal effective range 95 Size 95 Weight 95 Power requirements 95 Memory 95 Troubleshooting 96 During Installation 96 During Activation 97 Feature Specific 103 Index 105 4
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Package Contents List Package Contents List 5
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Phone Keypad and Screen Layout Features Getting to know the ip8301 Phone Keypad and Screen Layout 1. Earpiece - Audio output for 8. Display Screen – Screen for telephone calls. Visual display 9. Right softkey – Press this key to 2. (Home key) – Press this select the action shown on the key to toggle between Phone bottom right of the screen. content and Comcast related content 10. REDIAL/REMOVE – Press this key to bring up a list of recently 3. Left softkey – Press th
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Handset Status Icons Handset Status Icons 1. No connection to the telephone base. Make sure the telephone base is powered on and the telephone is within its range. 2. The handset is not registered to a telephone base. See page 40 for registration instructions. 3. Handset has signal and is communicating with the telephone base. 4. There are new voicemail messages. 5. There are new email messages 6. The t
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Getting to know the ip8301 Using the Handset Softkeys The handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function. Basic navigation • Press up or down navigation key or to move from one text box to another. • Press the left or right navigation key or to move the cursor character by character within the same text box • P
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Getting to know the ip8301 Chart of characters Use the dial pad and the chart below to enter a text. Each press of a particular key causes characters to be displayed in the following order: Lower case: 9
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Getting to know the ip8301 Upper case: Chart of symbols Press the * key in text entry mode will present a chart of different symbols as shown in the following table. 10
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Base Layout Base Layout 3. VWMI – A blinking orange light 7. RESET – Press the reset button indicates that there are new while the telephone base is voicemail messages. If the light powered on to reboot the is off, there are no new system. Press and hold the voicemail messages. reset button for 10 seconds while the telephone base is 4. LINE IN USE – A blinking powered on to reset the system orange light indicates that there PIN to the default (0000), clear i
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Activation Activation Activating the Phone The phone needs to be activated to use Comcast features. To activate your phone: • Press center Navigation key/SEL/ to select the activation link “Activate your Comcast Digital Voice service” • The screens will guide you through the activation process. 12
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Basic calling Features Basic Calling Features Answering a call The handset allows you to answer internal as well as external call. • To answer the incoming call, press softkey Answer or key on the handset. Once the call is connected, the screen will display call connection screen with destination number. • To disconnect the call, press OFF key. 13
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Basic Calling Features Making a call To make an external call: • Use keypad to enter the destination number you wish to reach and press Call softkey / key to make the call. A splash screen will be displayed with the destination number. • Call connecting screen and call in progress screens will follow with the destination number and the timer displaying the duration of the call. • Press OFF Key to end the call.
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Basic calling Features Features Making an internal “Intercom” call The handset allows you to make internal as well as external call. To make an internal call: • Use keypad to enter the destination handset number you wish to reach and press softkey Intercom/ key to make the call. A splash screen will be displayed with destination handset number. • Call connecting and call in progress screens will follow with the destination number along with the timer displaying the durati
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Basic Calling Features Answering an external call during an “Intercom” call • During an intercom call, when there is an incoming external call, press softkey Answer on the handset and the intercom call will end automatically. • To end the intercom call without answering the incoming call, press OFF on the handset. Call waiting for External Calls • If you have call waiting service, there will be a tone if there is an incoming call during a tel
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Basic Calling Features Redial The handset allows you to redial a number. • To redial a number press the REDIAL/REMOVE key, a list of last dialed numbers is displayed. • Use up or down navigation key or to choose the entry. • Press key to make a call to the selected entry. For more information about the calling features, refer the ‘welcome kit’ available in the package. 17
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Basic Phone Operations Basic Phone Operations Handset Speaker phone and hands-free • During a call, press key to select between speakerphone and normal handset use. Mute • While you are on a call, press softkey Mute to prevent the other end party to hear your voice, and press softkey UnMute to return to two-ways conversation. Volume • During a call, press the up or down navigation key or to increase or decrease the volume respectively and a volume bar will be di
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Remote Firmware Upgrade Operations Remote Firmware Upgrade Remote Firmware upgrade is a process of upgrading your phone for any updates in the network. This process is initiated in the Silver Base whenever there are any new software updates available in the server. This process happens while you are on the Home screen or accessing any of the online services. There will be a message indicating when the firmware upgrade is started and then the base will go for a reboot and you
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Multiple profiles Multiple Profiles If you have Comcast.net email accounts, you will be able to create multiple profiles. If you are logged into your profile, you will be able to access Email and Network Address book features. If you are not logged into your profile, you will have access only to Visual voicemail, Yellow pages, Local Address book, Headlines and Weather. If you are logged into your profile, then your profile name will be displayed in the Home screen