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Synergy 500 Twin
Digital cordless telephone featuring DECT
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
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Please open this page for an ‘at a glance’ guide to your Synergy 500.
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Please open this page for a further ‘at a glance’ guide to your Synergy 500.
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Z S O Y C R F V I L X N e 0 H B E Q U c 0 K m l a 5 i n o d W M c G y D e A P T k J r At a glance Synergy 500 DECT S Page Base unit for handset 1 1 2 3 Power / In Use 5 4 6 8 Charging 7 9 0 Redial R Ensure that the handset is placed on the base unit face up. Synergy 500 DECT Page Allows you to page the handset(s) to alert another user or to locate Page a handset Power/In use Comes on while Power / the mains power is In Use switched on. (Mains power Charging must be on for the phone to work). F
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Z S O Y C R g F V I L X N e 0 n H B E Q U c i 0 K m l a 5 i n o g d W M c G y D e A P T k J r Handset Red light Label To indicate that Plastic label for the phone is handset number ringing or in use Intercom To make internal calls Conference between handsets Allows you to registered to the base hold a three-way conversation Quickdial Allows you to store and Secrecy dial up to 10 numbers in the memory Press to mute the S call so your caller Talk cannot hear you talk to someone Use to make, receiv
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Z S S O Y C C R R F V I L X N e H B B E Q Q l l l l l l l l l l l l l l l l l l l l l l l l l l l U c K a a a a a a a a a a a a a a a a a a a a a a a a a a a m m n i i i i i i i i i i i i i i i i i i i i i i i i i i i W d d d d d d d d d d d d d d d d d d d d d d d d d o d o d M e G D A A P P r k k k k k k k k k k k k k k k k k k k k k k k k k c c k k T J Quick guide Function Key combination Store a number in Memory location 0-9 Tel no. the memory Dial a memory store Memory location 0-9 Hands
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In this guide At a glance 1 Key features 5 Introduction 6 Unpacking your Synergy 500 7 For your records 7 Safety instructions 8 Setting up 9 Using your Synergy 500 12 Making and receiving calls 12 Redial 13 Secrecy 13 Paging 13 Recall 13 Using the 10 number memory 14 Handset settings 15 Base station settings 16 Using additional handsets 17 Operating with additional base stations 20 BT Select Services 22 General information 23 Guarantee 23 Technical information 23 Switchboard compatibility 23 Wa
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Key features Up to five handsets work from Enhanced call clarity one base Highly advanced digital You can make internal calls technology (DECT) between handsets, transfer ensures much clearer calls than an external caller to another handset the older style phones. or hold three way calls between two handsets and an external caller. Excellent handset range 10 number memory Under ideal conditions you can use your Synergy 500 Store up to 10 of your most handset at up to 300 metres from importan
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Z Z Z Z Z S S S S S O O O O O Y Y Y Y Y C C C C C R R R R R F F F F F V V V V V I I I I I L L L L L X X X X X N N N N N e e e e e 0 0 0 0 0 H H H H H B B B B B E E E E E Q Q Q Q Q U U U U U c c c c c 0 0 0 0 0 K K K K K m m m m m l l l l l a a a a a 5 5 5 5 5 i i i i i n n n n n o o o o o d d d d d W W W W W M M M M M c c c c c G G G G G y y y y y D D D D D e e e e e A A A A A P P P P P T T T T T k k k k k J J J J J r r r r r Introduction Your Synergy 500 Twin has been designed for ease of use
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Z Z S S O O Y Y C C R R g F F V V I I L L X X N N e e 0 0 n H H B B E E Q Q U U c c i 0 0 K K m m l l a a 5 5 i i n n o o g d d W W M M c c G G y y D D e e A A P P T T k k J J r r Unpacking your Synergy 500 For your records If anything is missing, please contact your place of purchase immediately. Date of purchase: Place of purchase: 2 Synergy 500 ● S S 1 2 3 1 2 3 5 5 handsets. 4 6 4 6 7 8 9 7 8 9 0 0 R Redial R Redial Serial number (on the underside of telephone base): Synergy 500 DECT Synergy
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Safety instructions Use only the approved expose the equipment or batteries to battery pack supplied. Spare fire and water. batteries – Item Code: 872261 Do not dispose of used are available from BT Shops and the batteries with general Synergy 500 Helpline 0845 769 7146. household rubbish and do not Do not try to use any other power burn them. supply unit except the one provided, Do not use the handsets in otherwise you may permanently places where there are damage your Synergy 500. It may also
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Setting up Follow these steps to set up your Synergy 500 ready for use Plan the location of your Please note Synergy 500 The Synergy 500 has a range of up to 300 metres outdoors and up to Your Synergy 500 works by sending 50 metres indoors. It is possible that and receiving radio signals between the range may be affected by being the base station and the handset. near water (e.g. large ponds, lakes The strength of the signal can depend and the sea) as well as large metal on where you site th
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Z Z S S O O Y Y C C R R g g F F V V I I L L X X N N e e 0 0 n n H H B B E E Q Q U U c c ii 0 0 K K m m l l a a 5 5 i i n n o o g g d d W W M M c c G G y y D D e e A A P P T T k k J J r r 1 Plug the power cable into 3 Install the rechargeable the base unit batteries in the handsets Plug the power cable into the power socket on your Synergy base station. Each Synergy 500 handset uses 2 Ni-Cad batteries, which are supplied with this product. Take care to put the batteries in the correct +/– positi
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Please note, however, that new Please note Ni-Cad batteries do not reach full Handset 1 must be face up on the capacity until they have been in base unit. The handset will not normal use for several days. charge if you place the handset Please note that while the Ni-Cad face down. If your handsets do not rechargeable batteries can be have the full initial 16 hours charge, expected to give years of service they you could find that your batteries do not last forever. performance is affected. Th
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Using your Synergy 500 telephone To receive a call Making and receiving calls When the phone rings the To make an external call green Power/In Use light on the base and the red In Use light on the handset Press the green TALK will flash. button. You hear the dial tone. Press the TALK button to answer the call DIAL Enter the number you want Or and it is dialled. If the handset is on the base, simply pick it up and talk. To end a call To adjust the earpiece volume Press the green TALK button.
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Redial Paging You can page the handset(s) from the To redial the last number base station to alert a handset user that they are wanted or to locate a Press the green TALK missing handset. button. Press the REDIAL button. Redial To page a handset The last number called is dialled. Press the PAGE button on Page the base station. Secrecy Your handset(s) will ring. To stop paging press any This lets you talk to someone else button on your handset or close by without your caller hearing Page press
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l l l l l a a a a a i i i i i d d d d d k k k k k KEYPAD Enter the telephone number Using the 10 number you want to store. memory Press the QUICKDIAL You can store up to 10 of your most button. important or frequently dialled numbers You will hear a in your Synergy’s memory. confirmation tone. Stored numbers can be up to 24 digits long. To dial a number in the memory Note Press the green TALK Use the memory label on the back of button. your handsets to keep a note of your Press the QUICKDIAL
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F I H E l l l l a a a a i i i i d d d d G D k k k k Handset settings To adjust the handset To adjust the handset ringer ringer volume melody The volume levels range You can choose from 5 from 0-3 where 0 is off and melodies. The pre-set 3 = maximum. The pre-set melody is 1. level is 2. Press the QUICKDIAL Press the QUICKDIAL button. button. Press the ✱ button, then the Press the ✱ button, then the 3 button. 3 4 button. Choose between the 4 Choose a setting from 0-3 KEYPAD different melodies 1-5
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L l l l l l l l K a a a a a a a i i i i i i i d d d d d d d k k k k k k k J Base station settings Choose between the To adjust the base ringer volume KEYPAD different melodies 1-5 (the melodies can be heard You can use your handset during selection). to change the volume on the Press the QUICKDIAL base unit. The volume button. You will hear a levels range from 0-3, where confirmation tone. 0 is off and 3 is maximum. The pre-set level is 3. To change the base station PIN Press the QUICKDIAL bu
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Using additional handsets Registering an additional Synergy handset with the base station or de-registering a handset As well as your original handset, Attach the relevant numbered plastic you can register up to a further 4 labels provided onto the top of your additional handsets to your Synergy Synergy 500. 500 base station. 1 Each additional handset you purchase 2 must be registered to the base station. 3 4 Please note 6 The two handsets provided with your Synergy 500 Twin come pre- registered
