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AT&T
®
Communications System
DEFINITY
Generic 1 and Generic 3
ISDN 8510T Voice Terminal
User's Guide
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NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1 800 432-6600 In Canada: 1 800 255-1242 Order: Document No.
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Contents Your ISDN 8510T Voice Terminal 1 What the Features Do 5 Fixed (Button) Features 5 Display and Softkey Features 6 Switch Features 8 Fixed (Button) Features 9 Display and Softkey Features 10 Switch Features 11 11 Special Instructions Conventions 11 Quick Reference Lists 12 Abbreviated Dialing 13 Automatic Callback 14 Call Forwarding All Calls 15 15 Call Park Call Pickup 16 17 Leave Word Calling 18 Priority Calling 18 Send All Calls 19 Voice Message Retrieval 20 Tones and Their Meanings 20
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Your ISDN 8510T Voice Terminal Before you begin using your ISDN 8510T voice terminal, familiarize yourself with the voice terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8510T voice terminal. Display 4 Softkeys Handset 4 Display control buttons Telephone number card 10 Call appearance/ feature buttons and designation card Message light Volume control button Dial pad Redial button Mute button Ex
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The 8510T voice terminal components pictured in Figure 1, the top view, are described below and on the next page. For your convenience, they are listed alphabetically. These 10 buttons are devoted either to handling Call appearance/feature buttons incoming and outgoing calls (call appearances) and are labeled with the exchange (numbers) and extension number or they can be used as feature buttons to access voice features such as Call Forward or Send All Calls; these are labeled with the feature n
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Mute button For turning off (and then back on again) the microphone of the handset or the speakerphone so the other person on the call cannot hear you. Redial button For automatically redialing the last number that you dialed from the dial pad. The 4 buttons located below the display and labeled with Softkeys arrows ( [ ▲ ] ), correspond to words on the display screen. Softkeys are used along with display control keys to access or create a personal Directory of frequently-called numbers, a Call
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Kickstand Routing channel Handset Line jack jack Adjunct jack Bar Code FCC Warning label label Figure 2. 8510T Voice Terminal (Bottom View With Kickstand) The various components which appear on the bottom of the 8510T voice terminal are shown in Figure 2 and listed and explained below. Adjunct jack Used for connecting an external speakerphone, a headset adaptor, or other adjunct equipment. The jack is labeled “ADJUNCT.” WARNING: Do not insert the handset cord into the “ADJUNCT” jack. It will cau
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What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8510T voice terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it. The features in this section are divided into 3 main categories: Fixed (Button) Features, Display and Softkey Features, and Switch Features. Only procedures for the last type, Switch Features, are provided in this book. Fixed
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Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to confer with someone in the room with you, but you do not want the other party on the call to hear your conversation. (You are still able to hear the person on the call.) Redial (Last Number Dialed)
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Lock Allows you to lock your Directory so that no one can make unauthorized changes in it; lock your Call Log so that no one else can view your Call Log entries; lock all of the softkeys so that no one can view or change any of the features accessed by the softkeys. Number of Names (on a Directory Page) Allows you to view either 4 names or 3 names + Quit on the second line of an individual Directory page. If you choose to have 4 names on the Directory screen at one time, you can leave the Di
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Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial voice terminal number, an extension number, or a trunk or feature code. There are 4 possible types of lists— personal, group, system, and enhanced—and you can have a total of 3 out of the 4 possible lists (see your System Manager for details). Numbers on a personal list are programmable by you; numbers on all other lists are programmable only b
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Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736, shipped in the box with the voice terminal. You can also order this user’s manual from the Customer Information Center (CIC) in Indianapolis, IN. The address and telephone number of CIC appear in the front of this user’s guide. 9
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Display and Softkey Features For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the following two books: ● The AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736. This manual is shipped in the box with the voice terminal. ● The AT&T DEFINITY Communications System ISDN 8510T Voice Terminal Quick Reference Guide, 555-021-735. This guide is also packaged with the vo
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Switch Features Since your 8510T voice terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the following features. Check with your System Manager to see which of these features have been assigned to your voice terminal. Special Instructions Before you use these procedures for the first time, read the general directions below for using the many features of DEFINITY Generic 1 and Generic 3. Your System Manager can supply the information
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Each of these boxes represents a button that has a [ Feature ] feature assigned to it. The button is labeled with the feature name. The tone that appears in brackets after a step [handset tone] indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step. For a list of tones and their meanings, see the section titled Tones and Their Meanings. Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use t
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Abbreviated Dialing To program or reprogram 1 On a separate sheet of paper, jot down the outside an outside number, numbers, extensions, and/or feature codes you want extension, or feature code to program as items on your personal list(s) (see into a personal list example to the left) Note: Each telephone number or feature code is stored as a separate list item. 2 Pick up handset [dial tone] 3 Dial Abbreviated Dialing Program code [dial tone] 4 Dial personal list number (1, 2, or 3) 5 Dial list
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To place a call using a 1 Dial appropriate Abbreviated Dialing List code: personal, group, system, ● List 1 or enhanced list ● List 2 [dial tone] ● List 3 2 Dial desired list item (1, 2, 3...) ● Stored number is automatically dialed Automatic Callback To automatically place Press [ Auto Callback ] during call attempt 1 another call to an [confirmation dial tone] extension that was busy ● Green light goes on steadily until callback is or did not answer completed or canceled. 2 Hang up ● You will
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Call Forwarding All Calls To temporarily redirect 1 Press [ Call Forward ] all calls to an extension or Dial Call Forward code [dial tone] or outside number Note: If you have console permission, you may next of your choice dial the extension number whose calls are to be forwarded. 2 Dial extension or number where calls will be sent [confirmation tone] Note: Some voice terminals may have restrictions on where calls can be forwarded (see your System Manager). 3 Hang up Note: If you are still by yo
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To retrieve parked call 1 Dial Answer Back code [dial tone] from any extension 2 Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else. Call Pickup 1 Press [ Call Pickup ] To answer a call to a or Dial Call Pickup code member of your pickup group when your voice ● You are connected to ringing call terminal is idle Press [ Hold ] 1 To pick up a call while you are active on another ● Present call
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Leave Word Calling To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not Message light goes on at called voice terminal ● answered, you hear Note: If reorder tone is heard, message is not coverage or busy tone, or you have been put on stored; try again. hold) 1 To leave a message Press [ LWC ] without ringing an or Dial Leave Word Calling code extension [dial tone] 2 Dial the extension [confirmation tone] ● Message
