Whirlpool WRS315SDHM user manual

There could be several reasons why your Whirlpool refrigerator is not making ice but the water dispenser is still working. Here are a few possible causes:
1. Freezer temperature: Make sure that the freezer temperature is set to the correct level (usually between 0-5 degrees Fahrenheit or -18 to -15 degrees Celsius). If the freezer is too warm, it may not be able to properly freeze the water into ice.
2. Water supply issue: Check to see if there is a problem with the water supply to the refrigerator. Ensure that the water line is connected properly and not kinked or blocked. You may also want to check if the water filter is clogged and needs to be replaced.
3. Faulty ice maker: The problem might be with the ice maker itself. Ice makers have various components such as a motor, thermostat, and water valve, which can malfunction and prevent ice production. If the ice maker is faulty, it may need to be repaired or replaced.
4. Ice maker switch: Double-check if the ice maker switch is turned on. Sometimes it can accidentally be switched off, stopping ice production while allowing water to still dispense.
If troubleshooting these possibilities does not solve the issue, it is recommended to reach out to Whirlpool customer service or a professional appliance repair technician for further assistance.