Vax PLATINUM-SMARTWASH-CDCW-SWXS user manual

There could be several reasons why your Vax platinum-smartwash-cdcw-swxs may not be picking up dirty water effectively. Here are a few potential causes and solutions:
1. Incorrect usage: Ensure that you are using the machine correctly according to the manufacturer's instructions. Make sure the water tank is properly attached, the cleaning solution is mixed appropriately, and the machine is being used at the correct speed and pressure.
2. Clogged or dirty filters: Check if the filters inside the machine are clean and free from debris. If they are clogged, you may need to clean or replace them as required. Dirty filters can restrict the suction power and prevent the machine from effectively picking up dirt and water.
3. Blockages in the hose or nozzle: Inspect the hose and nozzle for any blockages or obstructions that may be hindering the suction. Clear any dirt, debris, or tangled fibers that may be preventing the dirty water from being picked up.
4. Worn or damaged parts: Over time, certain parts of the machine, such as the brush roll, nozzle, or squeegee, may become worn or damaged. Inspect these parts to ensure they are in good condition and replace them if necessary, as worn components can hinder the machine's performance.
5. Water recovery tank issues: Check if the water recovery tank is properly sealed and latched. If it is not positioned correctly, it may not create the necessary vacuum to pick up dirty water. Make sure it is securely attached and the seal is intact.
If you have tried the above suggestions and are still experiencing issues, it may be beneficial to contact Vax customer support or refer to the product manual for further troubleshooting assistance.

No, it is recommended to use Vax carpet cleaning solutions specifically designed for Vax machines. Using any other carpet cleaner solution might not be compatible with your Vax Platinum SmartWash CDCW-SWXS and could potentially result in damage to your machine. It is always best to refer to the manufacturer's instructions and guidelines for the correct usage and maintenance of your Vax carpet cleaner.