TomTom START-60 user manual

User manual for the device TomTom START-60

Device: TomTom START-60
Other variants:: <strong>START-20</strong>, <strong>START-25</strong>, <strong>START-52</strong>
Category: Uncategorized
Manufacturer: TomTom
Size: 2.97 MB
Added : 7/25/2023
Number of pages: 78
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TomTom START-60 Guide - Online PDF

Notably, the instructions presented herein can also be readily applied to other models like START-20, START-25, START-52. Whether you're a first-time user or an experienced enthusiast, this manual aims to ensure a seamless and efficient experience across various device variations.

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TomTom START-60 - Support and Troubleshooting

How do I update my TomTom maps to SD card?

To update your TomTom maps to an SD card, you can follow these steps:
1. Connect your TomTom device to your computer using a USB cable.
. Turn on your device and wait for it to be recognized by your computer.
3. Go to the TomTom website and download the TomTom HOME software (if you haven't already installed it).
4. Install and open the TomTom HOME software on your computer.
5. Create a TomTom account or sign in with your existing account.
6. Connect your TomTom device to TomTom HOME by clicking on the "Add a device" option in the software and following the instructions.
7. Once your device is connected, click on the "Update" option in TomTom HOME. The software will check for available updates for your device, including map updates.
8. Select the map update you want to install and click on the "Download updates" button.
9. TomTom HOME will download the updates to your computer.
10. When the download is complete, click on the "Device" tab in TomTom HOME and select your device.
11. Click on the "Install updates" button to start the installation process.
12. Follow the on-screen instructions to confirm the installation and wait for the update to complete.
13. Once the update is finished, disconnect your TomTom device from your computer.
14. Insert an SD card into your computer's card reader.
15. Open TomTom HOME, go to the "Add maps, traffic, and voices" section, and click on the "Use my activation code" option.
16. Enter the activation code provided with your map update, select the SD card as the installation location, and follow the prompts to install the maps on the SD card.
After the installation is complete, you can insert the SD card into your TomTom device and the new maps will be available for use.

Why is my TomTom not picking up satellite signal?

There can be several reasons why your TomTom is not picking up a satellite signal. Some possible causes include:
1. Cloudy or obstructed sky: If the GPS antenna on your TomTom is unable to have a clear view of the sky, it may struggle to establish a satellite connection. Buildings, trees, tunnels, or even heavy cloud cover can interfere with the signal.
2. Software or firmware issues: Outdated software or firmware can sometimes cause connectivity problems. Make sure your device is running the latest software version available and that it has any necessary updates installed.
3. Weak battery: If the battery of your TomTom is low, it may not have enough power to properly connect to the satellites. Try charging your device to see if that resolves the issue.
4. Incorrect GPS settings: Ensure that the GPS settings on your TomTom are correctly configured. Check if there are any specific settings related to satellite connectivity and make any necessary adjustments.
5. Hardware problems: It's possible that there may be an issue with the GPS antenna or receiver in your TomTom device. If none of the above solutions work, consider contacting TomTom's customer support for further assistance or to inquire about a possible hardware problem.
Remember to also check the user manual or support documentation provided by TomTom for any specific troubleshooting steps related to your device model.

How do I fix a TomTom that won't turn on?

If your TomTom device is not turning on, there are several things you can try to fix the issue:
1. Check the battery: Ensure that the device has enough battery power. Connect it to a power source using the original charger and cable, and leave it for a couple of minutes to see if it starts charging. If the battery is extremely low, it may take a while for the device to turn on.
2. Soft reset: Press and hold the power button for about 15 seconds. This will force your TomTom to restart. Once it restarts, release the power button and see if it turns on.
3. Reset using a pin: Locate the small reset hole on the bottom or back of your TomTom device. Insert a thin object like a straightened paperclip or a pin into the hole and press it gently for about 15 seconds. Afterward, try turning on the device again.
4. Update firmware: Connect your TomTom to a computer using a USB cable and install the TomTom Home software. Launch the software and check for any available firmware updates. If there are updates, install them and then disconnect the device. Try turning it on again.
5. Hardware issue: If none of the above steps work, there may be a more significant hardware issue with your device. In this case, it's recommended to contact TomTom customer support or bring it to an authorized service center for further assistance.
Remember to check if your device is covered by any warranty before attempting any repairs on your own.

How do I know if my TomTom is charging?

There are a few ways to determine if your TomTom device is charging:
1. Look for the charging symbol: When you connect your TomTom device to a power source, such as a wall charger or USB port, a charging symbol may appear on the screen. It typically resembles a battery with a lightning bolt or an animated battery icon filling up.
2. Check the battery icon: If your TomTom device has a battery icon on the screen, it may show an animation indicating that it is charging, such as a moving battery level indicator or pulsating icon.
3. LED indicator light: Some TomTom models have a physical LED indicator light on the device itself, usually located near the power/input port. When connected to a power source, this light may glow or change color to indicate charging.
4. Power level increase: If you have your device turned on while it is charging, you can monitor the battery level to see if it is increasing. Navigate to the battery or power status screen on your TomTom device to view the current charge level.
If none of these indicators appear, ensure that you are using a functioning power source and charging cable. Additionally, some TomTom devices may take a few seconds to begin displaying the charging status, so patience is key.
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