TomTom START-20 user manual

There can be several reasons why your TomTom is not picking up a satellite signal. Some possible causes include:
1. Cloudy or obstructed sky: If the GPS antenna on your TomTom is unable to have a clear view of the sky, it may struggle to establish a satellite connection. Buildings, trees, tunnels, or even heavy cloud cover can interfere with the signal.
2. Software or firmware issues: Outdated software or firmware can sometimes cause connectivity problems. Make sure your device is running the latest software version available and that it has any necessary updates installed.
3. Weak battery: If the battery of your TomTom is low, it may not have enough power to properly connect to the satellites. Try charging your device to see if that resolves the issue.
4. Incorrect GPS settings: Ensure that the GPS settings on your TomTom are correctly configured. Check if there are any specific settings related to satellite connectivity and make any necessary adjustments.
5. Hardware problems: It's possible that there may be an issue with the GPS antenna or receiver in your TomTom device. If none of the above solutions work, consider contacting TomTom's customer support for further assistance or to inquire about a possible hardware problem.
Remember to also check the user manual or support documentation provided by TomTom for any specific troubleshooting steps related to your device model.

Yes, you can still use your old TomTom navigation device as long as it is functioning properly and you have access to updated maps. However, please note that TomTom has introduced newer models with more advanced features, so you may not have access to some of the latest functionalities and technology available in newer devices.

There can be several reasons why your TomTom device is stuck on the loading screen. Some possible causes could include:
1. Software issue: The software on your device may be malfunctioning or corrupted, causing it to hang on the loading screen.
. System updates: If your device is in the process of downloading and installing a system update, it may temporarily freeze on the loading screen.
3. Insufficient memory: If your device's memory is full or nearly full, it may struggle to boot up properly, leading to being stuck on the loading screen.
4. Hardware malfunction: There may be a hardware problem with your device, such as a faulty power button, internal component failure, or a connectivity issue.
To troubleshoot this issue, you can try the following steps:
1. Soft reset: Press and hold the power button for about 20 seconds until the device restarts. This may help resolve temporary software glitches.
. Connect to a power source: Ensure that your device has sufficient battery or is connected to a power source during the booting process.
3. Reset the device: In case of persistent issues, try performing a factory reset. This will erase all data on your device, so ensure you have backups of your important information.
4. Remove and reinstall memory card: If you have a memory card inserted, try removing it and turning on the device without it. If successful, try reinserting the memory card after the device has booted up.
5. Update software and maps: If you can access the device's settings or connect it to a computer, make sure to update the software and maps to the latest versions available.
6. Contact customer support: If none of the above steps resolve the issue, it may be necessary to contact TomTom's customer support for further assistance.

To access the main menu on your TomTom, follow these steps:
1. Turn on your TomTom device by pressing and holding the power button for a few seconds until the device powers on.
. Once the device is on, you will typically see a map or navigation screen.
3. Look for an icon or button that resembles three horizontal lines or a square with smaller squares inside it. This icon is commonly used to represent the main menu.
4. Tap on the icon or button to open the main menu.
Note: The exact location and appearance of the main menu icon may vary depending on the model and software version of your TomTom device.
5. Once the main menu is open, you will have access to various options and settings, including navigation, settings, maps, and more.
If you're having trouble finding the main menu icon, consult your TomTom device's user manual or visit the TomTom support website for specific instructions based on your device model.