TomTom RUNNER-2-CARDIO user manual

User manual for the device TomTom RUNNER-2-CARDIO

Device: TomTom RUNNER-2-CARDIO
Category: Uncategorized
Manufacturer: TomTom
Size: 0.86 MB
Added : 7/25/2023
Number of pages: 40
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TomTom RUNNER-2-CARDIO - Support and Troubleshooting

How do I reset my TomTom Runner 2?

1. First, press the "Down" button to go to "Settings" menu.
2. Scroll right until you see the "Reset" option.
3. Press the "Right" button to reset the device.
4. A message will appear, asking to confirm the action. Press the "Right" button to confirm and reset the device.
FYI, performing a factory reset on a TomTom sports watch will erase everything, including activity history and personal settings. It should be done only as a last resort when there are serious issues with the device.
Please give the device a moment as it may take several minutes to reset. Once it is finished, your TomTom Runner 2 should react as if it were being used for the first time.

How do I connect my TomTom watch to my phone?

To connect your TomTom Runner 2 Cardio watch to your phone, follow the steps below:
1. Install the TomTom Sports App: First, make sure you have the TomTom Sports App installed on your smartphone. It is available for both iOS (iPhone) and Android devices, and you can find it in the respective app stores.
2. Enable Bluetooth: On your phone, ensure that Bluetooth is enabled. This can usually be done by going into your phone's Settings menu and finding the Bluetooth option. Toggle it on if it is currently off.
3. Pair your Watch: On your TomTom Runner 2 Cardio watch, navigate to the Bluetooth settings. To access this, press the down button from the home screen, and select the "Phone" option. Then select "Pair new." Your watch will start searching for your phone.
4. Open the TomTom Sports App: Launch the TomTom Sports App on your smartphone. Sign in with your TomTom account or create a new one if you don't have an account yet.
5. Get the Code: In the app, select "Pair New Device" or a similar option, depending on the version of the app. This will initiate the pairing process and generate a pairing code.
6. Enter the Code: On your TomTom watch, you will see a code displayed on the screen. Enter this code into the TomTom Sports App on your phone.
7. Complete the Pairing: Once you enter the code, the TomTom Runner 2 Cardio watch and your phone will attempt to connect. If successful, you will receive a notification on your watch, indicating the successful pairing.
After completing these steps, your TomTom Runner 2 Cardio watch should be connected to your phone, allowing you to sync your activity data, receive notifications, and control certain features directly from your phone through the TomTom Sports App.

Does TomTom Runner have heart rate monitor?

Yes, the TomTom Runner 2 Cardio edition is equipped with a built-in heart rate monitor, allowing you to track your heart rate during your running or workout sessions without the need for an additional chest strap.

How do I clear storage on my TomTom running watch?

To clear storage from your TomTom runner-2-cardio watch you can do the following:
1. Connect your watch to your computer using the USB cable.
2. Wait for your computer to recognize the watch and open TomTom Sports Connect.
3. Click on the gear icon at the top right to open settings.
4. In the settings menu, look for the "Storage" or "Reset" section.
5. Click on the option that says "Clear Storage" or "Factory reset".
6. Follow the on-screen instructions to complete the process.
Make sure you have synced any important data like your workout history, as clearing storage will delete everything on your watch.
If you can't find the options above, or if your problem persists, you might need to reach out to the TomTom customer support for a more guided and tailored resolution.

Please note that if your device is not syncing it's likely due to the software version running on your watch. TomTom is no longer providing software updates for several models including Runner 2 Cardio. However, you can still use and manage your watch normally. You're only unable to use syncing and uploading related features.
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