Sony BDP-S350 user manual

User manual for the device Sony BDP-S350

Device: Sony BDP-S350
Category: Uncategorized
Manufacturer: Sony
Size: 0.7 MB
Added : 7/25/2023
Number of pages: 2
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Sony BDP-S350 Manual - Online PDF
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Sony BDP-S350 - Support and Troubleshooting

Why is my Blu-Ray not connecting to the Internet?

There could be several reasons why your Sony BDP-S350 Blu-Ray player is not connecting to the internet. Here are a few troubleshooting steps you can try:
1. Check your internet connectivity: Ensure that your internet connection is working properly and that other devices can connect to the internet without any issues. You can try restarting your router or modem to see if that resolves the problem.
2. Verify network settings on the Blu-Ray player: Make sure that the network settings on your Blu-Ray player are correctly configured. Go to the settings menu on the Blu-Ray player and check if it is set to connect via Wi-Fi or Ethernet, depending on your internet setup.
3. Perform a firmware update: Check if there are any available firmware updates for your Blu-Ray player. Outdated firmware can sometimes cause connectivity issues. You can visit the Sony support website and download the latest firmware for your model.
4. Reset the Blu-Ray player: Try resetting the Blu-Ray player to factory settings. This can often fix any software glitches or incorrect settings that may be causing the connectivity problem. Refer to the user manual for instructions on how to perform a reset.
5. Contact customer support: If none of the above steps work, it is recommended to get in touch with Sony customer support for further assistance. They may be able to provide specific troubleshooting steps or advise on any known issues with the device.
Remember to always refer to the user manual or contact customer support for model-specific instructions and guidance.

How do you unfreeze a Sony Blu-Ray player?

To unfreeze a Sony BDP-S350 Blu-Ray player, you can try the following steps:
1. Power off the Blu-Ray player by pressing and holding the power button on the player itself or by unplugging its power cord from the wall outlet.
. Wait for about 30 seconds to 1 minute.
3. Power the Blu-Ray player back on by pressing the power button or plugging it into the power source.
4. Check if the Blu-Ray player is functioning properly now. If it is still frozen, proceed to the next step.
5. Locate the small hole labeled "RESET" on the back of the Blu-Ray player.
6. Use a paperclip or a similar object to gently push the reset button inside the hole.
7. Hold the reset button for about 10 seconds.
8. Release the reset button and wait for the Blu-Ray player to restart.
9. Once the Blu-Ray player has fully restarted, check if it is working normally now.
10. If the issue persists, you may need to perform a factory reset on the Blu-Ray player. However, keep in mind that this will erase any personalized settings and saved data, so it should be considered as a last resort. Consult the user manual or contact Sony support for instructions on how to perform a factory reset for your specific model.
If none of these steps resolve the issue, it might indicate a more serious problem, and you may need to consult a professional technician or contact Sony support for further assistance.

How do I troubleshoot my Sony Blu-Ray player?

There are several steps you can take to troubleshoot your Sony Blu-Ray player:
1. Check the physical connections: Ensure that all cables are securely connected from the Blu-Ray player to your TV and other devices. Make sure the power cable is plugged in correctly and switched on.
2. Restart the Blu-Ray player: Sometimes a simple restart can resolve common issues. Turn off the player, unplug the power cord, wait for a few minutes, then plug it back in and turn it on again.
3. Check for firmware updates: Outdated firmware can cause compatibility issues and other problems. Check for available firmware updates on the Sony support website. If an update is available, follow the instructions provided to update your Blu-Ray player.
4. Clean the discs and disc drive: Dust or debris on the discs or in the disc drive can cause playback issues. Use a soft, lint-free cloth to gently wipe the discs, and if necessary, use a disc cleaning kit to clean the player's disc drive.
5. Reset the player to factory settings: If all else fails, you can try resetting the Blu-Ray player to its factory settings. Refer to the user manual for instructions on how to perform a factory reset. Keep in mind that this will erase any customized settings or configurations.
6. Contact customer support: If the problem persists, it may be necessary to contact Sony customer support for further assistance. They can provide specific troubleshooting steps or advise on repair options if needed.

How can I make my Sony BDP s350 region free?

To make a Sony BDP s350 region free, you would typically need to perform a firmware update or use specific remote control codes. However, it's important to note that attempting to modify the region settings of a Blu-ray player may void warranty and could potentially harm the device. Here are two possible methods you could try at your own risk:
1. Firmware Update Method:
- Visit the Sony support website and find the model page for the BDP s350.
- Look for firmware updates or downloads section.
- Check if there is a region-free firmware available for download.
- Follow the instructions provided by Sony to update your player's firmware.
2. Remote Control Code Method:
- Obtain a special remote control known as a "universal remote" or a "multi-region remote" that can send specific codes to your Sony BDP s350.
- Search for the specific remote control code sequence required to make your Blu-ray player region-free.
- Enter the code sequence using the universal or multi-region remote control.
- If successful, your Sony BDP s350 should now be region-free and able to play discs from any region.
It's important to be cautious and conduct thorough research before attempting any modifications to your Blu-ray player, as improper firmware updates or remote control codes can potentially damage the device permanently.
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