Skullcandy JIB-WIRELESS user manual

1. Check the Audio Balance: Look in the settings of your device to see if the audio balance is centered. Sometimes, the balance might be shifted entirely to the right or left, causing only one of the earbuds to produce sound.
2. Clean the Earbuds: Gunk build-up in the earbuds can block the sound. Use a soft cloth or a small brush to clean the mesh of the earbuds carefully.
3. Check the Jack: Bent, broken or dirty jacks can also be plausible reasons for why you might be getting sound in only one earbud. You may clean it with a slightly damp toothbrush but only as a last resort.
4. Swap Earbuds: If your earbuds are modular and allow swapping between left and right, try swapping them. If the issue persists, the trouble is in the earbuds. If not, the wire might be the culprit.
5. Check the Wire: Sometimes the wire might be the root of your problems. Observe the wire for signs of wear and tear. Wiggling the wire around while the music is playing could spot a loose connection.
6. Repair or Replace: If you've exhausted all other steps, it's time to either get them professionally repaired or to replace the pair altogether.
Remember, tampering with your earbuds in a way that's not recommended by the manufacturer could void the warranty. If your earbuds are still in warranty, make sure you take them to a service center.

There can be several reasons why your Skullcandy Jib True Earbuds are not pairing together. Here are some possible troubleshooting steps to try:
1. Check the battery levels: Ensure that both earbuds have sufficient battery charge. Low battery can affect the connection and pairing process.
2. Reset the earbuds: Place both earbuds back into the charging case and ensure they are turned off. Press and hold the button on both earbuds simultaneously until the LED lights on both earbuds start flashing red and white. This indicates that the earbuds have been reset. Now, try to pair them again.
3. Check if the earbuds are already paired with another device: Make sure the earbuds are not connected to any other device. If they are, disconnect them from that device and try pairing with the new device again.
4. Clear Bluetooth cache and re-pair: On your device, delete the existing pairing information for the Jib True Earbuds. Then, turn off Bluetooth and toggle it back on. Try pairing the earbuds again.
5. Charge the earbuds fully: Ensure that both earbuds are properly charged by placing them in the charging case. Sometimes, low battery can hinder the pairing process.
If none of these solutions work, it is recommended to contact Skullcandy customer support for further assistance.