Shark ION-ROBOT-RV765 user manual

Yes, you can use the Shark Ion Robot RV765 without the app. The Shark Ion Robot RV765 comes with a remote control, allowing you to manually control the robot's functions such as starting, stopping, and directing its movements. While the app offers additional features and convenience, it is not necessary for the basic operation of the robot.

There can be various reasons why your Shark Ion Robot RV765 may not be working. Here are some common troubleshooting steps you can try:
1. Ensure the robot's battery is properly charged: Check if the robot is placed on the charging dock correctly and make sure the dock is plugged in. If the robot's battery is low, it might not function properly.
. Clean the sensors: Dust and debris on the sensors can hinder the robot's performance. Use a clean, dry cloth to wipe the robot's sensors, especially the cliff sensors located on the bottom.
3. Check for blockages: Inspect the brushes, dustbin, and wheels for any tangled hair, dirt, or other debris. Clear any obstructions that might be preventing the robot from moving or functioning correctly.
4. Reset the robot: Disconnect the robot from the dock and locate the power button. Press and hold the power button for around 10 seconds until you hear a beep. Release the button and then try restarting the robot.
5. Update the firmware: Ensure that your robot's firmware is up to date. Shark periodically releases software updates that can improve performance and address any issues. You can find instructions on how to update the firmware in your Shark Ion Robot manual or on the Shark website.
If the above steps do not resolve the issue, it is recommended to reach out to Shark customer support for further assistance or to explore any warranty options that may apply.

There could be a few reasons why your Shark Ion robot's brushroll is not spinning. Here are some troubleshooting steps you can try:
1. Check for blockages: Remove the brushroll and inspect it for any hair, debris, or strings that may be tangled around it. Clean out any debris you find. Also, make sure there are no blockages in the brushroll compartment or air pathways.
2. Check the brushroll switch: Ensure that the brushroll switch is turned on. It is usually located on the side or bottom of the robot. If it is off, switch it on.
3. Reset the robot: Try resetting the robot by turning it off, removing the battery if possible, waiting for a few minutes, then reinserting the battery and turning it back on. This can help resolve any temporary software glitches.
4. Check the power supply: Ensure that the robot is properly connected to the charger and that the battery is fully charged. Low battery power may result in the brushroll not spinning.
5. Motor or belt issues: If none of the above steps work, there may be a problem with the brushroll motor or the belt that drives it. In such cases, it is recommended to contact Shark customer support or refer to the user manual for further assistance or to arrange for repairs or replacements.
Remember to always follow the manufacturer's instructions and safety guidelines when troubleshooting or attempting to repair your Shark Ion robot.