Sena SMH10 user manual

There could be several reasons why your Sena SMH10 mic is not working. Here are a few troubleshooting steps you can try:
1. Make sure the mic is properly connected: Check that the microphone is securely plugged into the designated port on the Sena SMH10 unit.
2. Mic sensitivity settings: Ensure that the microphone sensitivity is properly adjusted in your Sena SMH10 settings. Too high or too low sensitivity levels can cause issues.
3. Bluetooth pairing: Confirm that your Sena SMH10 is correctly connected and paired with your device (such as a smartphone or GPS). Sometimes, re-pairing the device can solve microphone-related problems.
4. Reset the unit: Resetting your Sena SMH10 to its factory settings may help resolve microphone issues. Refer to the user manual for instructions on how to reset your specific model.
5. Test with another helmet: If possible, try using the Sena SMH10 with a different helmet to rule out any helmet-specific issues. This will help determine if the problem lies with the mic or the helmet.
6. Contact customer support: If none of the above steps work, it may be best to reach out to Sena customer support. They can provide more specific troubleshooting assistance or arrange for repairs/replacements if necessary.

The Sena SMH10 Bluetooth headset works with the Sena Smartphone App, which is available for both iOS and Android devices. The app allows users to configure settings, access firmware updates, and customize various features of the SMH10 headset.