Philips SENSEO-LATTE-DUO-HD7855 user manual

There could be several reasons why the Calc light on your Senseo coffee machine stays on.
1. The machine may require descaling: The Calc light is generally an indication that the machine needs to be descaled. Over time, mineral deposits and limescale can build up in the machine, affecting its performance. Refer to the user manual for instructions on how to properly descale your machine.
2. Incorrect descaling procedure: If you have performed the descaling process but the light stays on, it could be possible that the descaling was not done correctly. Ensure that you followed the instructions precisely, including using the recommended descaling solution and completing all the necessary steps.
3. Malfunctioning light indicator: In some cases, the Calc light may remain on even after the machine has been properly descaled. This could be due to a malfunctioning light indicator. If you suspect this is the case, try resetting the machine or contact the manufacturer for assistance.
4. Other issues: If none of the above solutions work, there may be other issues with your Senseo coffee machine. It could be a faulty sensor or a more serious internal problem. In such cases, it is best to contact customer support or the manufacturer for further troubleshooting or to arrange for repairs.

Cleaning the Senseo water tank is relatively easy and requires no unique tools.
1. Remove the water tank from the coffee machine. To do this, you will need to open the lid on the top of the machine and pull the tank out.
2. Rinse the water tank under running tap water.
3. If there is any lime scale or other particles in the tank, fill it with warm water and a little bit of dish soap. Shake it thoroughly and then let it sit for a few minutes. Afterwards, rinse it out under running water until all of the soap is gone.
4. To ensure the reservoir is completely clean, you can use a solution of one part white vinegar to one part water. Fill the tank with this solution, let it sit for about 20 minutes, and then rinse thoroughly.
5. Let the tank air dry before replacing it back in the machine.
Remember, it's not recommended to use abrasive cleaners or harsh scrubbing tools as it could damage the water tank. Also, make sure that the water tank is properly rinsed and dried before you put it back into the machine to prevent any mold or bacteria growth.
It's also important to note that the water tank of the Senseo coffee machine is not dishwasher-safe.

There could be several reasons why your Senseo coffee machine is not opening. Here are some possible explanations:
1. The coffee pod holder is stuck: It's possible that the coffee pod holder is not releasing properly, preventing the machine from opening. Try wiggling and gently pulling on the holder to see if it loosens.
2. Mechanical issue: There may be a mechanical issue with the machine's opening mechanism. Check for any visible blockages or obstructions, and try giving the machine a gentle tap or shake to see if that helps.
3. Power issue: Ensure that the machine is properly plugged in and turned on. Sometimes, a power interruption or shortage can cause the machine to lock up. Try unplugging and plugging it back in to reset it.
4. Scale buildup: If your Senseo coffee machine hasn't been descaled regularly, scale buildup can interfere with the opening mechanism. Follow the manufacturer's instructions for descaling the machine to remove any deposits that may be causing the issue.
5. Contact customer support: If none of the above suggestions work, it might be best to contact the manufacturer's customer support for further troubleshooting or to request repairs if necessary. They will have the specialized knowledge and expertise to identify and resolve the issue with your specific model.

No, you cannot put milk directly into a Senseo machine. Senseo machines are designed to brew coffee from compatible coffee pods. If you want to prepare a milk-based coffee like a latte or cappuccino, you would need a separate milk frother or a machine that has an integrated milk frothing feature.