NETGEAR EX6120 user manual

The lights on a Netgear extender indicate various things including power, connection status, and activity. Here is a general guide to interpreting the lights on a Netgear extender:
1. Power LED: This light indicates that the extender is receiving power. It should be solid green when the extender is properly connected to a power source.
2. WPS LED: If a WPS (Wi-Fi Protected Setup) connection is in progress, this light will blink. It may turn solid once the connection is successfully established.
3. Router Link LED: This light indicates the connection status between the extender and the router. A solid green light indicates a good connection, while a solid amber or red light may indicate a weak connection or no connection.
4. Device Link LED: This light indicates the connection status between the extender and a Wi-Fi device (such as a smartphone or laptop). A solid green light indicates a good connection, while a solid amber or red light may indicate a weak connection or no connection.
5. Ethernet LED: If you have connected a device to the extender using an Ethernet cable, this light will indicate the connection status. A solid green light indicates a good connection, while a solid amber light may indicate a weak connection or no connection.
6. Activity LEDs: These lights may vary depending on the specific model of the Netgear extender. They generally indicate network activity, such as data transfer or internet traffic.
It is important to consult the product manual or Netgear's support documentation for your specific model to get more detailed information about the indicator lights on your extender.

There could be several reasons why your Netgear Wi-Fi extender is not working. Here are a few possible causes and troubleshooting steps you can try:
1. Incorrect setup or configuration: Make sure that you have properly set up and configured your Wi-Fi extender by following the manufacturer's instructions. Double-check that you have connected it to your existing home Wi-Fi network correctly.
2. Poor signal strength: Place your Wi-Fi extender in a location where it can receive a strong wireless signal from your router. Avoid placing it too far away from the router or in areas with interference such as thick walls, metal objects, or electronic devices. You may need to experiment with different placement options for optimal signal strength.
3. Incorrect network settings: Ensure that you have correctly entered the network name (SSID) and password for your existing Wi-Fi network during the setup process. Incorrect or mismatched settings can prevent the extender from connecting.
4. Firmware issues: Check if there are any available firmware updates for your Wi-Fi extender. Outdated firmware can cause compatibility and performance issues. Visit the Netgear website and download the latest firmware for your specific model, then follow the instructions provided to update it.
5. Reset the extender: If you have tried everything else and still can't get the extender to work, try performing a factory reset. Look for a small reset button or hole on the device and use a paperclip or pin to press and hold it for about 10 seconds. This will restore the extender to its default settings, allowing you to start the setup process again from scratch.
If none of these steps resolve the issue, consider contacting Netgear's technical support for further assistance.