LG VELVET-DUAL-SCREEN user manual

As of October 2021, LG Velvet is still supported by LG. However, in April 2021, LG announced that it would exit the smartphone business, which led to uncertainties about the future support and software updates for LG devices. LG has promised to provide software updates and security patches for a specific period, but it might vary by region and carrier. It's advisable to check with LG or your carrier for specific details regarding updates and support for the LG Velvet.

Yes, the LG Velvet supports a dual-screen accessory, which can be purchased separately. The dual-screen attachment adds an additional display to the phone, providing more screen real estate for multitasking and productivity purposes.

There can be several reasons why your LG Velvet screen may not be working. Here are a few possible causes and troubleshooting steps you can try:
1. Software glitches: Restart your phone by holding down the power button for a few seconds and selecting the restart option. This can help resolve temporary software issues.
2. Loose or disconnected cables: The screen may not be working if the cables connecting the display to the phone's internals are loose or disconnected. In this case, you should visit an authorized service center to have it checked and repaired.
3. Battery depletion: If your phone's battery is critically low, the screen may not turn on. Plug your phone into a charger for at least 10-15 minutes and attempt to power it on again.
4. Physical damage: Accidental drops or impact can damage the screen. Inspect the display for any visible cracks or damage. If you find any, it is best to take your phone to an authorized service center for repair or replacement.
5. Water damage: Exposure to water or other liquids can cause the screen to malfunction. If you suspect water damage, immediately power off your device and visit a service center for professional assistance.
If none of these steps work, it is recommended to contact LG customer support or bring your phone to an authorized service center for further diagnosis and repair.