JBL GO user manual

If your JBL speaker won't connect, here are a few steps you can take to troubleshoot the issue:
1. Check compatibility: Ensure that your JBL speaker is compatible with the device you're trying to connect it to. Make sure the device supports Bluetooth or other wireless connectivity options that your speaker offers.
2. Turn it on/off: Power off your JBL speaker, wait for a few seconds, and then power it back on. This simple step can fix many connectivity issues.
3. Check the distance: Ensure that your speaker and the device you're trying to connect are within the required range. Bluetooth connectivity usually works within a range of 30 feet (10 meters) without any major obstructions.
4. Remove previous pairings: If your speaker was previously connected to a device, make sure to remove that pairing from both the device and the speaker. In your device's Bluetooth settings, forget the JBL speaker, and on the JBL speaker, press the Bluetooth pairing button to clear previous pairings.
5. Reset the speaker: Some JBL speakers have a reset button or option. Consult the user manual for your specific model and follow the instructions to reset the speaker to its default settings. After resetting, try re-pairing the speaker with your device.
6. Update firmware: Check if there are any available firmware updates for your JBL speaker. Visit the JBL website or use their official app (if available) to download and install any updates. Outdated firmware can sometimes cause connectivity issues.
7. Test on different devices: Try connecting your JBL speaker to other devices (such as a smartphone, tablet, or laptop) to determine if the issue lies with the speaker or the original device you were trying to connect to. This will help identify where the problem might be.
8. Contact customer support: If none of the above steps resolve the issue, you may need to contact JBL customer support for further assistance. Provide them with specific details about your problem, the model of your speaker, and any troubleshooting steps you have already taken.

No, as of my knowledge, the JBL Go speaker is not discontinued. It is still being sold on various platforms and can be found in some stores. Please note that availability may vary depending on the region.