HP OFFICEJET-PRO-8020 user manual

There can be several reasons why your HP OfficeJet Pro 8020 is not printing. Here are some common troubleshooting steps you can try:
1. Check the printer's connectivity: Ensure that your printer is properly connected to your computer or network. Make sure all cables are securely plugged in and that the printer is turned on.
2. Check printer settings: Verify that the printer is set as the default printer on your computer. Also, check if there are any print jobs stuck in the print queue.
3. Paper jams or empty paper tray: Check for any paper jams inside the printer, and make sure the paper tray has enough paper.
4. Printer status and error messages: Check if there are any error messages or warnings displayed on the printer's control panel or on your computer. If there are, follow the instructions to resolve the issue.
5. Update or reinstall printer drivers: Sometimes outdated or corrupted printer drivers can cause printing problems. Visit the HP support website and download the latest drivers for your printer model. Alternatively, you can try uninstalling and reinstalling the printer drivers on your computer.
6. Restart the printer and computer: Turning off the printer and computer, waiting for a few minutes, and then turning them back on can often resolve temporary connectivity issues.
7. Clear printer spooler: Clearing the printer spooler can help eliminate any corrupted print jobs. Open the Print Spooler service in Windows and clear the print queue.
If none of these steps work, you may need to contact HP customer support or an authorized service provider for further assistance.

If your HP printer doesn't have a built-in fax modem, you can still send faxes using online fax services. These services allow you to send faxes through the internet without requiring a phone line. Here's how you can fax from your HP printer without a phone line:
1. Find an online fax service: Look for reputable online fax service providers. Several popular options include eFax, HelloFax, MyFax, and RingCentral. Compare their features and pricing to find the best fit for your needs.
2. Sign up for an account: Choose the appropriate plan or subscription based on your faxing requirements. Sign up for an account on the preferred online fax service provider's website.
3. Get a fax number: After signing up, you will most likely be assigned a dedicated online fax number. This number will be associated with your account for sending and receiving faxes.
4. Create a new fax: On your HP printer, scan the document you want to fax and save it as a file on your computer.
5. Open the online fax service's website: Access your account on the chosen online fax service's website. Look for an option to send a new fax.
6. Upload the scanned document: Select the file you saved earlier from your computer and upload it to the online fax service's website. Provide the recipient's fax number and any other required information, such as a cover letter or additional pages.
7. Review and send the fax: Double-check the recipient's fax number and review the document to ensure accuracy. Once you're satisfied, click the send button to initiate the fax transmission.
8. Monitor fax progress and confirmation: Many online fax services provide delivery confirmation or notification when the fax is successfully sent. You can usually track the progress of your fax through the online fax service's website or receive email notifications.
Remember, while online faxing eliminates the need for a physical phone line, it does require a stable internet connection to send and receive faxes.