HP LASERJET-PRO-M118DW user manual

1. First, identify the problem. Is it not turning on at all? Is it running but not printing? Do you see error messages on the screen? Diagnosing the problem can help to focus troubleshooting efforts.
2. Check Power Supply: Make sure your printer is properly plugged into a working power outlet and that it's turned on. If it doesn't start, there could be a problem with its power supply.
3. Check Connectivity: If the printer is on but won't print, check its connection to your computer. If it's a wired printer, make sure the cable is secure. If it's wireless, ensure it's connected to the right network.
4. Update Drivers: printer software, known as drivers, may need updating. Go to the HP website, look for the latest drivers for your printer model, and install them.
5. Check ink or toner cartridges: If the printer works but doesn't print correctly, the ink or toner may be out, or the cartridges may not be correctly installed. Remove and reinstall them, or replace them if necessary.
6. Clear Paper Jams: Paper jams are a common printer problem. Your HP printer should show instructions on the screen explaining how to clear a paper jam.
7. Print a Test Page: Print a test page from the printer's control panel to bypass potential software issues. If this prints correctly, the issue may lie within your computer or the document you're trying to print.
8. Clean the Print Heads: Over time, dust and dried ink can clog your printer's heads. In your printer's settings, there should be options for cleaning or aligning the print heads.
9. Error Messages: Refer to the printer's manual or HP's online support site. Type the exact error message into a search engine, followed by the model of your HP printer.
10. Reach HP Support: If you've tried all of this and your printer still doesn't work, contact HP help desk. Provide them with the printer's model and what you've tried so that they can give an accurate solution.
Remember, always handle your printer with care and follow the manufacturer instructions to avoid damage.

To fix a paper jam on a HP LaserJet Pro M118dw printer, you can follow these steps:
1. Turn off the printer and unplug the power cord from the back of the printer.
. Open the printer's input tray and remove any loose or stuck sheets of paper.
3. Slide out the paper width guides to their outermost position and remove any paper jammed in-between.
4. Lift the scanner lid and carefully remove any paper jammed from the top.
5. Open the rear access door, if available, and remove any paper jammed from there.
6. Inspect the rollers inside the printer for any torn pieces of paper or debris and remove them.
7. Close all the doors and trays of the printer.
8. Plug the power cord back into the printer and turn it on.
9. Wait for the printer to warm up and try printing your document again.
If the paper jam issue persists or if you are unable to remove the jammed paper, it is recommended to contact HP customer support or refer to the printer's user manual for further assistance.

To set up your HP LaserJet Pro M118dw, follow the steps below:
1. Unbox the printer and remove all packaging materials.
. Locate the power cord and connect one end to the printer and the other end to a power outlet.
3. Press the power button to turn on the printer.
4. Insert the provided setup CD into your computer's CD drive, or download the latest driver software from the official HP website.
5. Follow the on-screen instructions to install the printer driver software on your computer.
6. During the installation process, you may be prompted to choose a connection type. Select "Wireless (Wi-Fi)" or "USB" depending on your preference and the available options.
- For wireless connection, make sure your printer and computer are connected to the same Wi-Fi network. Follow the prompts to enter the network SSID and password, then complete the setup.
- For USB connection, connect the printer to your computer using a USB cable when prompted by the software.
7. Once the setup is complete, your printer should be ready to use. If necessary, you can adjust additional settings or preferences through the printer's control panel or the installed printer software on your computer.
Remember, it is recommended to connect your printer to a Wi-Fi network for optimal convenience and flexibility.