Hisense 50R63G user manual

The red light you're seeing is the standby light; it appears when your TV is receiving power but not turned on. If you're unable to turn your Hisense TV on, it could be due to a few different issues:
1. Remote Control: The batteries in your remote control might be dead or are not functioning well. Try replacing the batteries or using a different remote if you have a spare.
2. Power Cable: There may be an issue with your TV's power cable. Ensure that it is securely plugged into both your TV and a functional power outlet.
3. Power Issues: Try unplugging your television for a few minutes and then plugging it back in. This can often reset the TV and fix any minor glitches that were preventing it from turning on.
4. Hardware Issues: Your TV's internal hardware may have a glitch or an outage. In this case, you would need professional assistance or may need to contact Hisense customer service.
5. Firmware Issues: A recent firmware update may have a fault and this can cause problems such as your TV not turning on. Check for any updates on the Hisense support site or try doing a factory reset if you can access the settings.
Lastly, if none of these solutions work, it's advisable to contact Hisense customer service for further assistance.

If you do not have a remote for your Hisense TV, there are still a few options for controlling it:
1. Mobile phone app: Some Hisense TVs come with a mobile app that allows you to control the TV using your smartphone. Check if your TV model has a compatible app available in your app store. Download and install the app, then follow the instructions to connect your TV and phone.
2. HDMI-CEC control: If your TV is connected to another device, such as a cable box or game console, that supports HDMI-CEC (Consumer Electronics Control), you may be able to control your TV using the remote of that device. Make sure HDMI-CEC is enabled in your TV settings, and check if the remote of the connected device can control the TV functions.
3. Universal remote control: You can purchase a universal remote control that is compatible with Hisense TVs. Look for one that supports your specific Hisense model and follow the instructions to program it for your TV.
4. HDMI-CEC adapter: If your TV and connected devices do not support HDMI-CEC, you can buy an HDMI-CEC adapter that connects between your TV and the HDMI source. This adapter allows you to control multiple HDMI devices with a single remote.
5. Physical controls: Check your TV for any physical buttons or controls on the unit itself. Many TVs have buttons for power, volume, channel, and menu options that can be used to navigate and control the TV.
Note: The availability and functionality of these options may vary depending on your specific Hisense TV model. Refer to the user manual or contact Hisense customer support for more accurate and detailed instructions for your particular TV model.

Yes, it is possible to turn on a Hisense TV without the remote. One way to do this is by using the power button located on the TV itself. Typically, the power button can be found on the side or bottom of the TV. Pressing it will turn on the TV.

If the red light on your Hisense TV is showing a black screen, it could indicate an issue with the TV's power supply or the display itself. Here are a few possible reasons for this problem:
1. Power supply issue: Check if the TV is properly connected to a power source and if the power cable is securely connected. Make sure the outlet is working fine by plugging in another device. If the power supply is faulty, the TV screen may not display anything even if the red light is on.
2. Display issue: There might be a problem with the TV's display panel. It could be due to a faulty backlight, damaged LCD/LED panel, or damaged internal components. In such cases, the TV might still receive power, but the screen will not display any picture.
3. Input source issue: Ensure that you have selected the correct input source on the TV. Check if the HDMI or AV cable is properly connected to the TV and the external device (such as a cable box or game console). Try changing the input source to see if it resolves the issue.
4. Firmware or software issue: In some cases, a firmware or software issue can cause a black screen on a Hisense TV. Try performing a software update or system reset, following the instructions provided in the TV's user manual or the Hisense website.
If none of these solutions work, it is recommended to contact Hisense customer support or seek professional help for further assistance.