Foscam FI9831P user manual

As of my knowledge, yes, Foscam is still in business. Foscam Technology Co., Ltd. is a company that specializes in IP camera solutions and has been in operation since 2007. However, it's always a good idea to verify the most current information independently.

1. Install the Foscam app on your smartphone or tablet. You can download it from Google Play or the Apple App Store.

. Join your own WiFi network, and launch the Foscam app. Click on the plus sign at the top right corner to add a camera.
3. Connect the Foscam FI9831P to your router using an Ethernet cable directly. This is needed for the initial setup, after which you can connect it via WiFi.
4. After the camera is connected to the router, go back to the Foscam app. Click on "Add IP Camera". The app should be able to discover the camera. If not, you can input the camera's details manually.
5. Once the camera is added, go into the camera's setting page in the app. Here, you will find the WiFi option.
6. Click on 'Wireless Settings' and then click on 'Scan'. Find your network name in the list and click on it.
7. Enter your Wi-Fi network's password in the password box and press 'Save'.
8. Wait until it shows a success notice. Now, you can disconnect the Ethernet cable. The camera should stay connected via WiFi.
Make sure you have a good WiFi signal where the camera will be installed, and remember that obstacles like walls can reduce the signal.
Remember too, that the camera must initially be connected to the router with a cable, to allow for setup of the Wi-Fi connection.
If your camera loses its connection to your WiFi, you may need to repeat these steps to reconnect it.

There could be several reasons why your Foscam FI9831P camera is not connecting. Here are a few troubleshooting steps you can try:
1. Check network connectivity: Make sure your camera is connected to a reliable Wi-Fi network. Try connecting your camera to a different network or restart your router to see if that resolves the issue.
2. Ensure correct camera configuration: Verify that you have correctly set up the camera using the Foscam mobile app or web interface. Ensure that you have entered the correct Wi-Fi password and other network settings.
3. Check camera firmware: Ensure that your camera firmware is up to date. Visit the Foscam website and download the latest firmware for your camera model. Follow the instructions to update the firmware and see if it helps to establish the connection.
4. Disable firewall or antivirus software: Temporarily disable any firewall or antivirus software on your computer or smartphone. Some security software can block the camera's connection. If the issue is resolved after disabling the software, adjust the settings to allow the camera access.
5. Reset the camera: Perform a factory reset on the camera. Locate the reset button (usually on the back or bottom of the camera) and press and hold it for about 10 seconds. This will reset the camera to its default settings. Then, go through the setup process again.
6. Power cycle the camera: Disconnect the power adapter from the camera and wait for a couple of minutes. Reconnect the power and check if the camera connects.
7. Contact customer support: If none of the above steps work, you may need to contact Foscam customer support or refer to the camera's user manual for advanced troubleshooting steps.
Note: The exact troubleshooting steps may vary slightly depending on your specific camera model and the device you are using to connect to it.

The default username and password for Foscam fi9831p are typically:
Username: admin
Password: (blank or leave it empty)
Please note that it is important to change the default password for security reasons after setting up your camera.