EZVIZ C6CN user manual

There doesn't appear to be a clear distinction between the EZVIZ C6N and C6CN models. It is possible that both references are made to the same camera model. However, it's advisable to check with the manufacturer or retailer for precise information on any potential differences.

There could be several reasons why your EZVIZ camera is not working. Here are some troubleshooting steps you can try:
1. Check power supply: Ensure that your camera is receiving power properly. Make sure the power cable is securely connected and the outlet is functioning.
2. Check internet connection: Ensure that your camera is connected to a stable internet connection. If the Wi-Fi signal is weak, try moving the camera closer to the router or using a Wi-Fi range extender.
3. Reset the camera: Try resetting the camera by pressing and holding the reset button (usually located at the back or bottom of the camera) for about 10 seconds. This will restore the camera to factory settings, and you will need to set it up again.
4. Update firmware: Check if there are any firmware updates available for your camera. Visit the official EZVIZ website and follow the instructions to update the firmware if necessary.
5. Check EZVIZ app: Ensure that you are using the latest version of the EZVIZ app. Try reinstalling the app or clearing its cache to resolve any software-related issues.
6. Double-check settings: Make sure that the camera settings in the EZVIZ app are correctly configured. Check the Wi-Fi settings, motion detection settings, and any other relevant settings to ensure they are set up correctly.
7. Contact EZVIZ support: If none of the above steps resolve the issue, it is recommended to reach out to EZVIZ customer support for further assistance. They may provide specific troubleshooting steps based on your camera model and the issue you are facing.

The red light on an EZVIZ device, particularly the C6CN model, usually indicates that the camera is currently in setup mode or is in the process of connecting to a network. It could also suggest that the camera is in the process of recording or is receiving power. The specific meaning of the red light may vary depending on the device and its current status. It is recommended to refer to the device's user manual or EZVIZ support for more accurate information regarding the red light indication.