Dyson DC47 user manual

There could be several reasons why the brush on a Dyson vacuum cleaner is not spinning:
1. Engage/Disengage Button: Some Dyson models have an option to turn off the brush rotation for certain surfaces like hardwood floors. Make sure the brush is not intentionally turned off using the engage/disengage button or switch located on the handle or vacuum head.
2. Obstructions: The brushroll may be blocked or obstructed by debris such as hair, strings, or other objects. Check the brushroll for any tangled or jammed material and remove it to enable smooth rotation.
3. Belt Issues: If the brushroll belt is broken, worn out, or not aligned properly, it can prevent the brush from spinning. In this case, the belt may need to be replaced or adjusted to restore normal operation.
4. Motor Malfunction: If the brushroll motor is faulty or not receiving power, it may not spin. This could be due to electrical issues, motor failure, or a malfunctioning electronic circuit. In such cases, professional repair or replacement may be necessary.
5. Overheating: Some Dyson models have built-in thermal protection mechanisms that shut off the brushroll when the vacuum overheats. Wait for the vacuum to cool down and try again.
If none of these solutions work, it is recommended to consult the Dyson user manual or contact Dyson customer support for further troubleshooting assistance.