Dyson CINETIC-BIG-BALL-MULTI-FLOOR-2 user manual

There could be several reasons why your Dyson Cinetic Big Ball Multi Floor vacuum is not suctioning properly. Here are a few possible causes and solutions to try:
1. Blockage: Check for any blockages in the vacuum cleaner's hose, wand, or brush bar. Remove any debris or clogs that you find.
2. Clogged filters: Dirty or clogged filters can reduce suction power. Remove and clean the filters according to the manufacturer's instructions. Make sure to let them dry completely before reattaching.
3. Brush roll issue: Ensure that the brush roll is free from any entangled hair, string, or debris. Clean or remove any obstructions from the brush bar to allow it to spin freely.
4. Airway seal issue: Check if the airway seals are properly fitted and intact. These seals ensure that air is properly directed through the suction pathway. If damaged, contact Dyson customer support for assistance.
5. Bin not emptied: If the bin is full, it can reduce suction. Empty the bin and ensure that it is securely attached back to the vacuum.
6. Power settings: Make sure that the vacuum cleaner is set to the appropriate power mode for the floor type being cleaned. Adjust the power settings if necessary.
If none of these solutions resolve the issue, it is recommended to contact Dyson customer support or visit a Dyson service center for further assistance, as there could be a more complex problem with the vacuum that requires professional attention.

There could be several reasons why your Dyson Ball Multi Floor 2 vacuum cleaner keeps shutting off:
1. Overheating: The vacuum may be overheating due to a clogged filter or blockage in the airflow. Check for any obstructions in the brush bar, hose, or wand and clean them if necessary. Also, ensure that the filters are clean and not blocked.
2. Power supply issues: Make sure that the power cord is securely plugged into a functioning electrical outlet. If the cord is damaged or loose, it may cause intermittent power loss.
3. Motor or electrical faults: If none of the above issues are present, there may be an internal problem with the vacuum's motor or electrical components. In such cases, it is recommended to contact Dyson customer support for troubleshooting or repair options.
4. Sensors or safety features: Some Dyson models have safety features that automatically shut off the vacuum if the brush bar becomes jammed or if there is a blockage. Check for any blockages or tangled debris in the brush bar, and make sure it is spinning freely.
If you have gone through these troubleshooting steps and the issue persists, it is advisable to contact Dyson customer support directly for further assistance.