Brother MFC-L2740DW user manual

To troubleshoot the issue of your Brother printer not recognizing your computer, you can follow these steps:
1. Ensure that both the printer and the computer are connected to the same network or are physically connected through a USB cable. If using a network connection, check that the Wi-Fi or Ethernet connection is stable.
2. Restart both the printer and your computer. Often, a simple reset can resolve connectivity issues.
3. Check if the printer is turned on and there are no error lights or messages on its display. Resolve any printer errors before proceeding.
4. Make sure you have installed the necessary printer drivers and software on your computer. If not, visit the Brother website and download the latest drivers specific to your printer model.
5. Once the drivers are installed, open the "Control Panel" on your computer and navigate to "Devices and Printers" or "Printers & Scanners" depending on your operating system.
6. In the printers section, click on "Add a printer" or "Add a device" and wait for your computer to search for available printers.
7. If your printer is detected, select it from the list and follow the on-screen instructions to complete the installation process.
8. If your printer is not found, click on "The printer that I want isn't listed" or a similar option, and then choose to add a network, wireless, or Bluetooth printer manually.
9. Input the IP address of your printer or select it from the list of available devices. You can find the IP address by printing a network configuration page from the printer's settings.
10. Follow the on-screen instructions to complete the printer setup. Once finished, your computer should recognize and communicate with the Brother printer.
If these steps do not resolve the issue, consult the user manual or contact Brother support for further assistance.

To connect your Brother printer to your computer wirelessly, follow these steps:
1. Make sure your computer and printer are both connected to the same Wi-Fi network.
. Turn on your Brother printer.
3. Press the "Menu" button on your printer's control panel.
4. Use the arrow keys to navigate to the "Network" or "Wireless" option and press "OK".
5. Select "WLAN" or "Wi-Fi" and press "OK".
6. Choose "Setup Wizard" or "WPS" (Wi-Fi Protected Setup) and press "OK".
- If you select "Setup Wizard":
a. Choose your Wi-Fi network from the available network list and press "OK".
b. Enter your Wi-Fi password (if required) using the keypad on the control panel and press "OK".
- If you select "WPS":
a. Follow the printer's instructions to press the WPS button on your router.
b. Your printer will automatically connect to your Wi-Fi network.
7. Wait for the printer to establish a connection with your Wi-Fi network.
8. On your computer, go to the official Brother website and download the latest printer driver and software for your model.
9. Run the downloaded file and follow the on-screen instructions to install the printer driver.
10. During the installation process, select the wireless connection option when prompted.
11. The computer will search for the printer and, once detected, select your Brother printer from the list.
12. Complete the installation by following any additional prompts.
13. Once the installation is complete, you should be able to print wirelessly from your computer to your Brother printer.

To reset your Brother MFC-L2740DW printer, you can follow these steps:
1. Turn off your printer and ensure it is not in sleep mode.
. Disconnect the power cord from the back of the printer.
3. Wait for approximately 10 seconds.
4. Reconnect the power cord to the back of the printer.
5. While plugging in the power cord, press and hold the "Power" button on the front panel of the printer.
6. Continue holding the "Power" button until the display screen shows "Maintenance."
7. Release the "Power" button and press the "Exit" button.
8. Using the arrow keys, navigate to the "Machine Reset" option and press the "OK" button.
9. A confirmation message will be displayed, asking "Reset?" Select "Yes" and press "OK."
10. The printer will now reset and restart itself.
11. Once the printer has finished resetting, follow the on-screen instructions to set up the printer, including any wireless network settings if needed.
Please note that resetting your printer will erase any settings or configurations you have made, so you may need to reconfigure it after the reset.

There could be several reasons why your Brother printer is showing as offline. Some possible reasons and solutions are:
1. Connectivity Issues: Ensure that your printer is properly connected to the computer or network. Check the USB or Ethernet cables for any loose or disconnected connections. If using a wireless printer, make sure it is connected to the correct Wi-Fi network.
2. Printer Power: Verify that the printer is turned on and has enough power. Check if there are any error messages or blinking lights on the printer indicating a problem.
3. Paper Jams: If there is a paper jam in the printer, it might display an offline status. Open the printer, remove any stuck paper, and reset the printer. Ensure that there is enough paper loaded in the tray.
4. Printer Queue: If there are any pending print jobs or a print queue, it can cause the printer to go offline. Clear any pending print jobs by canceling or deleting them from the printer's queue in the computer's print settings.
5. Printer Driver Issues: Outdated or incompatible printer drivers can cause offline issues. Update the printer drivers to the latest version from the Brother website or reinstall them.
6. Firewall or Antivirus Settings: Sometimes firewall or antivirus software can block the printer's communication, making it appear offline. Check the software settings and temporarily disable them to see if the printer comes back online.
7. IP Address Conflict: If multiple devices on the network share the same IP address, it can cause connectivity problems. Assign a static IP address to the printer or restart the router to resolve this issue.
If none of these solutions work, it may be worth contacting Brother's customer support for further assistance with your specific printer model.