Brother MFC-J5730DW user manual

To troubleshoot the issue of your Brother printer not recognizing your computer, you can follow these steps:
1. Ensure that both the printer and the computer are connected to the same network or are physically connected through a USB cable. If using a network connection, check that the Wi-Fi or Ethernet connection is stable.
2. Restart both the printer and your computer. Often, a simple reset can resolve connectivity issues.
3. Check if the printer is turned on and there are no error lights or messages on its display. Resolve any printer errors before proceeding.
4. Make sure you have installed the necessary printer drivers and software on your computer. If not, visit the Brother website and download the latest drivers specific to your printer model.
5. Once the drivers are installed, open the "Control Panel" on your computer and navigate to "Devices and Printers" or "Printers & Scanners" depending on your operating system.
6. In the printers section, click on "Add a printer" or "Add a device" and wait for your computer to search for available printers.
7. If your printer is detected, select it from the list and follow the on-screen instructions to complete the installation process.
8. If your printer is not found, click on "The printer that I want isn't listed" or a similar option, and then choose to add a network, wireless, or Bluetooth printer manually.
9. Input the IP address of your printer or select it from the list of available devices. You can find the IP address by printing a network configuration page from the printer's settings.
10. Follow the on-screen instructions to complete the printer setup. Once finished, your computer should recognize and communicate with the Brother printer.
If these steps do not resolve the issue, consult the user manual or contact Brother support for further assistance.

To scan with the Brother MFC-J5730DW, you can use the following steps:
1. Place the document or photo you want to scan on the scanner glass or in the automatic document feeder (ADF).
2. Make sure your Brother printer is turned on and connected to your computer or network.
3. On your computer, open the scanning software provided by Brother. This software is commonly called "ControlCenter", which should be installed during the printer setup.
4. In the scanning software, select the scan type (e.g., Scan to Image, Scan to File, or Scan to OCR).
5. Choose the appropriate scan settings such as color mode, resolution, file format, etc., according to your needs.
6. Select either the "Scan" or "Start" button to begin the scanning process. The scanned document will be saved to your computer or a designated folder.
Note: The exact steps and software interface may vary slightly depending on the operating system and Brother printer model you have. If you are unsure or need more specific instructions, you can refer to the user manual that came with your printer or visit the Brother support website for detailed instructions and software downloads.