Brother MFC-J491DW user manual

To connect your Brother MFC-J491DW printer to WiFi, please follow these steps:
1. Ensure that your printer is powered on and in a ready state.
2. On the printer’s control panel, press the Menu button.
3. Use the Up/Down arrows to navigate and select the "Network" option.
4. Press OK to enter the network settings menu.
5. Select the "WLAN" option.
6. Choose the "Setup Wizard" option.
7. The printer will now search for available wireless networks. Once the list appears, select the Wi-Fi network you want to connect to.
8. If your network is secured, enter the password using the printer’s keypad. Use the alphabetic keyboard to enter both upper and lowercase letters.
9. After entering the password, press OK to confirm.
10. The printer will then attempt to connect to the wireless network. If successful, it will display "Connected."
11. Press OK to exit the network setup menu.
Congratulations! Your Brother MFC-J491DW printer is now connected to the WiFi network. You can now use it wirelessly to print, scan, and perform other functions.

To connect your Brother printer to your computer wirelessly, follow these steps:
1. Make sure your computer and printer are both connected to the same Wi-Fi network.
. Turn on your Brother printer.
3. Press the "Menu" button on your printer's control panel.
4. Use the arrow keys to navigate to the "Network" or "Wireless" option and press "OK".
5. Select "WLAN" or "Wi-Fi" and press "OK".
6. Choose "Setup Wizard" or "WPS" (Wi-Fi Protected Setup) and press "OK".
- If you select "Setup Wizard":
a. Choose your Wi-Fi network from the available network list and press "OK".
b. Enter your Wi-Fi password (if required) using the keypad on the control panel and press "OK".
- If you select "WPS":
a. Follow the printer's instructions to press the WPS button on your router.
b. Your printer will automatically connect to your Wi-Fi network.
7. Wait for the printer to establish a connection with your Wi-Fi network.
8. On your computer, go to the official Brother website and download the latest printer driver and software for your model.
9. Run the downloaded file and follow the on-screen instructions to install the printer driver.
10. During the installation process, select the wireless connection option when prompted.
11. The computer will search for the printer and, once detected, select your Brother printer from the list.
12. Complete the installation by following any additional prompts.
13. Once the installation is complete, you should be able to print wirelessly from your computer to your Brother printer.

There can be several reasons why your Brother printer may not be printing. Here are a few troubleshooting steps you can try:
1. Check the basics: Ensure that the printer is turned on, connected to the power source, and properly connected to your computer or network. Also, make sure there is enough paper and ink or toner in the printer.
2. Check the printer status: Look for any error messages or warning lights on the printer's display panel. If you see any, refer to the printer's manual or Brother's support website for more information on how to resolve the specific issue.
3. Restart both devices: Turn off your printer and computer, then unplug the printer from the power source. Wait for a few minutes, then plug the printer back in and turn it on. Restart your computer as well. Sometimes, simply restarting both devices can resolve minor connectivity issues.
4. Update or reinstall the printer drivers: Outdated or corrupted printer drivers can often cause printing problems. Visit Brother's official website, search for your printer model, download the latest drivers, and install them on your computer.
5. Check the print queue: If there are any pending print jobs in the print queue, it may cause the printer to not print. Open the print queue on your computer, cancel all pending jobs, and try printing again.
6. Connectivity issues: If your printer is connected through a USB cable, try changing the USB port or using a different cable. If you're using a wireless connection, ensure that your printer is connected to the same Wi-Fi network as your computer.
7. Clear any paper jams: Paper jams can prevent a printer from printing. Open the printer's access doors and carefully remove any jammed paper. Refer to the printer's manual for specific instructions on how to clear paper jams.
If these steps do not resolve the issue, it's recommended to contact Brother's customer support for further assistance.