Brother HL-L2370DW user manual

User manual for the device Brother HL-L2370DW

Device: Brother HL-L2370DW
Other variants:: <strong>HL-L2390DW</strong>, <strong>HL-L2360DW</strong>
Category: Uncategorized
Manufacturer: Brother
Size: 0.56 MB
Added : 7/25/2023
Number of pages: 17
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Brother HL-L2370DW Guide - Online PDF

Notably, the instructions presented herein can also be readily applied to other models like HL-L2390DW, HL-L2360DW. Whether you're a first-time user or an experienced enthusiast, this manual aims to ensure a seamless and efficient experience across various device variations.

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Brother HL-L2370DW - Support and Troubleshooting

Why is my Brother printer not working?

There could be several reasons why your Brother HL-L2370DW printer is not working. Here are a few possible causes and solutions you can try:
1. Power issues: Make sure your printer is properly connected to a power source and turned on. Check if the power cable is securely plugged into both the printer and the power outlet.
2. Connectivity problems: Ensure that your printer is connected to your computer via a USB cable or connected to your network wirelessly. If using a wireless connection, check if your printer is connected to the correct network and that the network signal is strong. Restarting your router may also help resolve connectivity issues.
3. Paper jams: Check for any paper jams or obstructions inside the printer. Open the printer cover and remove any stuck paper, if present. Also, make sure you are using the correct paper size and loading it properly into the paper tray.
4. Outdated/Corrupted drivers: Ensure you have the latest printer drivers installed. Visit the Brother website and download the latest drivers for your specific printer model. Install the drivers and restart both your printer and computer.
5. Printer status: Check if there are any error messages or warning lights on the printer's control panel. Refer to the printer's manual or the Brother online support resources to troubleshoot the specific error code or indicator.
6. Print queue: Clear any pending print jobs and restart the print spooler service on your computer. This can be done by going to the "Services" application on your computer, finding the "Print Spooler" service, and clicking on "Restart."
If these troubleshooting steps do not resolve the issue, it might be helpful to contact Brother customer support or refer to the printer's manual for further assistance.

Why won't my Brother printer print double sided?

There could be several reasons why your Brother HL-L2370DW printer is not printing double-sided. Here are some possible explanations:
1. Incorrect setting: Make sure that you have selected the appropriate printing preferences on your computer or mobile device. Check the printer settings and ensure that the print mode is set to duplex (or double-sided) printing.
2. Driver or firmware issue: Ensure that you have the latest driver software and firmware installed for your printer. Visit the Brother support website and download the most recent updates if necessary.
3. Paper type or size: Verify if your printer supports double-sided printing for the particular paper type and size you are using. Some printers may not support duplex printing for certain paper weights or sizes.
4. Manual duplexing: If your printer does not have an automatic duplexing feature, you might need to manually flip the pages to print on both sides. In this case, the printer driver settings should be adjusted accordingly.
5. Duplex unit malfunction: There could be a hardware issue with the duplex unit of your printer. Check if there are any obvious jams or obstructions in the paper path. Clean the roller or contact Brother support for further assistance.
If none of these solutions solve the problem, it might be helpful to consult the Brother support team directly for specific troubleshooting steps tailored to your printer model.

Why is the WiFi light flashing on Brother printer?

The WiFi light on Brother HL-L2370DW printer may flash for several reasons, including:
1. Initial setup: During the initial setup process, the printer's WiFi light may flash to indicate that it's attempting to establish a connection with the wireless network. Wait for the light to stop flashing once the connection is successfully established.
2. Weak signal or interference: If the WiFi light continues to flash, it could indicate that the printer is receiving a weak WiFi signal or is facing interference from other devices. Ensure that the printer is within range of the wireless router and that there are no physical obstructions blocking the signal.
3. Incorrect network settings: Verify that the printer's network settings, such as SSID (network name) and password, are correctly entered. If the settings are incorrect, the WiFi light may flash as the printer fails to connect to the network.
4. Firmware update in progress: In some cases, the WiFi light may flash during a firmware update. This is normal and should resolve once the update is complete.
5. Network issue: If all network settings are correct and there is no interference, there may be a problem with your network. Restarting the router or troubleshooting the network connection may help resolve the issue.
If the flashing WiFi light persists and none of the above solutions work, it may be necessary to consult Brother's customer support or refer to the printer's manual for further troubleshooting steps specific to your model.
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