Brother DCP-J562DW user manual

There could be several reasons why you can't print double-sided on your Brother printer:
1. Printer Model: Not all models of Brother printers have a duplexing (double-sided printing) feature. Check your printer's user guide or specifications to see if it supports duplex printing.
2. Driver Settings: The printer driver or software settings may not be set to print double-sided. You may need to manual-configure it through the printer properties or preferences settings.
3. Paper Type/Size: Some paper types or sizes may not be compatible with double-sided printing. Generally, standard sizes like A4, Letter, and Legal support duplexing.
4. Physically Damaged: The duplexing unit in your printer could be damaged or malfunctioning. If you suspect this, it may be worth reaching out to Brother's customer service.
5. Software Update: Your printer's software or driver may need an update. You can commonly find the latest version on the manufacturer's website.
Remember, it's always a good idea to consult your printer's user manual or Brother's support website for specifics tied to your particular model.

To print Xerox back to back (duplex printing) on your Brother printer, please follow these steps:
1. Open the document you wish to print.
. Choose "Print" from the file menu or press "Ctrl + P" (shortcut key).
3. In the printer settings, select your Brother printer as the desired printing device.
4. Look for the option "Print on both sides" or "Duplex printing" in the settings. Different Brother printer models may have slightly different settings names, but it should be something similar.
5. Enable the duplex printing option by selecting "Print on both sides," "Long-edge binding," or any similar setting mentioned.
6. Choose any other desired printing settings like paper size, quality, etc.
7. Click the "Print" button to start the printing process.
Ensure that your Brother printer is capable of duplex printing or has a duplexer attachment. If your printer does not support duplex printing, you may have to manually print one side, flip the pages, and then print the other side.

To troubleshoot your Brother printer, you can follow the steps below:
1. Check the connections: Ensure that the printer is properly connected to the power source and to your computer or network. Also, check the USB or Ethernet cable connections.
2. Restart the printer: Turn off the printer, unplug it from the power source, wait for a few seconds, and then plug it back in and turn it on. Sometimes, a simple restart can resolve many issues.
3. Check for error messages: Look at the printer's display panel or on-screen prompts for any error messages. If you see any, note down the error code or message and refer to the printer's manual or the manufacturer's website for troubleshooting steps related to the specific error.
4. Update printer drivers: Ensure that you have the latest printer drivers installed on your computer. Visit the Brother website and search for your printer model to find and download the latest drivers. Install them and restart your computer.
5. Run a test print: Print a test page to check if the printer is functioning properly. This can be done through the printer's control panel or the printer software on your computer.
6. Check ink or toner levels: If you are experiencing print quality issues, make sure that the ink or toner cartridges are not empty or low. Replace or refill them if necessary.
7. Clean the print head: If you notice streaks or lines on your printouts, it may be due to a dirty print head. Most Brother printers have a cleaning utility in their software provided with the printer. Run the cleaning cycle to see if it improves the print quality.
8. Check for paper jams: If the printer is not picking up paper or is displaying a paper jam error, inspect the paper path for any stuck paper. Open all trays and access doors and remove any jammed paper carefully according to the instructions in the printer's manual.
9. Reset the printer: Some issues can be resolved by resetting the printer to its default settings. Refer to the printer's manual or visit the manufacturer's website for instructions on resetting your specific model.
10. Contact Brother support: If the issue persists, you can contact Brother support for further assistance. They can provide specific troubleshooting steps based on your printer model and the issue you are facing.
Remember to consult the printer manual and manufacturer's website for model-specific troubleshooting steps.

Yes, the Brother MFC-L3710CW does support double-sided printing.