Asus CHROMEBOOK-C523 user manual

There can be several reasons why your Asus Chromebook is not turning on or charging. Here are a few troubleshooting steps you can try:
1. Check the power cable: Ensure that the power cable is securely connected to both the Chromebook and the power adapter. Also, try using a different power outlet to eliminate the possibility of a faulty outlet.
2. Reset the Chromebook: Press and hold the power button for about 10-15 seconds until the Chromebook shuts down completely. Then release the button and try turning it on again.
3. Check the battery: If the Chromebook is not turning on or charging, the battery may be drained. Connect the Chromebook to the power adapter and let it charge for at least 30 minutes before attempting to turn it on.
4. Perform a hard reset: Disconnect any external devices, such as USB drives or headphones, and press and hold the refresh button (typically located above the 3 and 4 keys) and the power button simultaneously for about 10-15 seconds. Release the buttons and try turning on the Chromebook.
5. Check for LED indicators: If there are no LED lights indicating charging or power, it could be an issue with the power adapter or cable. Try using a different power adapter or cable to see if it resolves the problem.
6. Contact customer support: If none of the above steps work, it could indicate a hardware issue. Reach out to Asus customer support or visit an authorized service center for further assistance.
Remember to also check if your Chromebook is still under warranty, as you may be eligible for free repairs or replacements.

Yes, the Asus Chromebook C523 is equipped with a touchscreen feature.

If your Asus Chromebook C523 won't turn on, you can try the following troubleshooting steps:
1. Check the power connection: Ensure that your Chromebook is connected to a power source. Try a different power outlet or charger to eliminate charging issues.
2. Perform a hard reset: Press and hold the refresh key (above the number keys, usually with an arrow in a circle) and the power button simultaneously for about 10 seconds. Then release the keys and check if your Chromebook powers on.
3. Verify the battery charge: Connect your Chromebook to the charger for at least 30 minutes to see if the battery level was too low. Sometimes, the battery may completely drain and require some time to replenish before turning on.
4. Disconnect external peripherals: If you have any USB devices, external displays, or other peripherals connected, unplug them and try turning on the Chromebook again.
5. Try a different power button combination: Some Asus Chromebooks have different key combinations for different functions. Refer to your device's user manual to see if there is an alternative power button combination to try.
6. Check for physical damage: Inspect the power cord, charger, and Chromebook for any physical damage or signs of wear. If you find any damage, contact Asus customer support for assistance.
7. Contact Asus support: If none of the above steps work, it's best to contact Asus customer support for further troubleshooting or to request service if your Chromebook is still under warranty.
Remember to backup any important data on your Chromebook regularly to prevent potential data loss.

Yes, the Asus Chromebook C523 is available with a touchscreen option.